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Nomad Global Communication Solutions · 1 month ago

Lead Quality Auditor & Process Improvement Specialist

Columbia Falls, Montana, United States

Full-time

Onsite

Mid, Senior Level

$90K/yr - $105K/yr

5+ years exp

Nomad Global Communications Solutions is a leading provider of communication and response products serving a wide variety of customers. They are seeking a seasoned Senior Process Improvement Specialist & Lead Quality Auditor to spearhead strategic quality and efficiency initiatives across the organization. This role is responsible for leading cross-functional process optimization projects, conducting internal and external audits, and ensuring compliance with regulatory and quality standards.

Health CareInformation TechnologyProcurementSatellite Communication

No H1B

U.S. Citizen Only

Responsibilities

Lead complex, cross-functional process improvement initiatives using Lean Six Sigma methodologies

Design, implement, and monitor key performance indicators (KPIs) to drive operational excellence and cost reduction

Plan and execute internal, supplier, and compliance audits in accordance with ISO 9000, and other applicable standards

Prepare detailed audit reports with findings, risks, and recommendations; track and verify corrective action implementation

Serve as a subject matter expert in quality systems, process mapping, root cause analysis, and risk management

Facilitate Kaizen events, value stream mapping sessions, and training workshops for employees at all levels

Collaborate with leadership to identify strategic opportunities for business process reengineering

Ensure alignment of process improvements with organizational goals, customer requirements, and regulatory obligations

Maintain documentation and records in accordance with quality management system requirements

Mentor and coach junior staff in quality tools, auditing, and continuous improvement strategies

Other duties as required

Qualification

Lean Six SigmaQuality Management SystemsISO StandardsProcess ImprovementData AnalyticsStatistical AnalysisProject ManagementLeadershipCommunicationProblem-SolvingCollaborationDetail-Oriented