Taylor Bank · 2 months ago
Digital Banking Specialist
Berlin,MD,US
Full-time
Onsite
Entry Level
1+ years expTaylor Bank is dedicated to serving the community and fostering strong customer relationships. They are seeking a detail-oriented Digital Banking Specialist to assist customers with digital banking products and perform various operational tasks in the Digital Banking Services Department.
BankingFinancial Services
Responsibilities
Proofing and Keying functions: to include: Reviewing, item repair and balancing; Printing notices and Do Not Mail in our Core system; Sending statements; Processing, sending and uploading various key files
Assisting internal and external customers with digital banking product support, to include: bank-by-phone, USB statements, e-statements, online banking, mobile banking, mobile deposits, Bill Pay, and all new products and services as assigned
Performing incoming verification of wire requests
Processing inclearing and return ACH files
Receiving and posting ACH file from the Federal Reserve
Monitoring Automated Online Enrollment Report
Reconciling various statements as assigned
Monitoring suspended items for mobile deposit
Converting Business online banking to Cash Management Platform
Performing additional operational tasks in the Digital Banking Services Department as assigned (for example, fraud emails, Remit Plus, AOE report, Chats, etc.)
Assisting bank personnel with department related inquiries
Attending trade shows as requested to assist with marketing of digital banking service products
Any additional tasks as assigned
Qualification
Required
High School diploma or equivalent
At least 1 year of experience working for a bank or financial services institution
Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong attention to detail and the ability to multitask
Intermediate experience with technology in order to discuss internet options and technology offered
Benefits
Affordable medical, dental and vision plans
Employer paid Life, short-term and long-term disability insurance
401(k) with company match
Generous paid time off
Paid parental leave
Discretionary bonus plan, subject to company performance
Company
Taylor Bank
Founded in 1890, Taylor Bank is one of the most trusted, reliable, and stable banks on the Delmarva Peninsula, with $900 million in assets and 12 branch locations serving communities in Worcester County, Maryland, Sussex County, Delaware and Accomack County, Virginia.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-05-21IPO
Leadership Team
Douglass Cook
EVP / Chief Lending Officer
Recent News
Morningstar, Inc.
2024-12-26
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