Cypress Creek Renewables · 4 days ago
Senior Account Manager, Solar & BESS Services
Durham, NC
Full-time
Hybrid
Senior Level
5+ years expCypress Creek Renewables is powering a sustainable future through solar and storage projects. The Senior Account Manager will lead client relationships, drive business growth, and ensure strategic alignment within the Solar and Storage Operations and Maintenance division, focusing on achieving revenue targets and delivering exceptional client experiences.
EnergyRenewable EnergySolar
Responsibilities
Serve as the primary point of contact for client escalations and strategic discussions
Build and maintain long-term relationships with clients to foster trust, loyalty, and collaboration
Maintain regular communication with key stakeholders to understand their needs and priorities
Achieve revenue targets through effective account management and strategic growth initiatives
Identify and pursue upselling and cross-selling opportunities, tracking progress in the CRM to ensure closure
Respond to customer RFPs by developing and furnishing tailored proposals that align with client needs
Develop and execute comprehensive Account Plans to meet both client and company goals
Negotiate contracts, renewals, and pricing agreements, ensuring alignment with company objectives
Monitor account profitability and proactively address any financial challenges to meet revenue targets
Act as the escalation point for financial issues, working with clients to resolve disputes or concerns
Act as the voice of the client within the organization, ensuring internal teams align with client priorities and expectations
Gather and analyze strategic client feedback to guide product and service improvements
Manage and enhance overall customer satisfaction through proactive communication and issue resolution
Lead the onboarding process for new clients, ensuring a seamless transition to operational teams
Collaborate with internal stakeholders to set clear expectations and deliver an excellent client onboarding experience
Qualification
Required
Bachelor's degree in business, engineering, renewable energy, or a related field (or equivalent experience)
5+ years of experience in account management, sales, or a related role, preferably in the renewable energy or technology sector
Proven track record of meeting or exceeding revenue targets
Strong negotiation and relationship management skills
Experience with CRM tools and account planning strategies
Excellent written and verbal communication skills
Ability to manage complex client portfolios and navigate challenging situations effectively
Ability to align client needs with company goals to drive mutual success
Commitment to delivering exceptional service and building long-term partnerships
A proactive mindset focused on achieving financial and operational goals
Strong interpersonal skills to work effectively with cross-functional teams
Benefits
15 days of Paid Time Off, accrual up to 20 days, 11 observed holidays.
401(k) Match
Comprehensive package including medical, dental, vision and health insurance
Wellness stipend, family planning stipend, and generous parental leave
Tuition Reimbursement
Phone Bill Reimbursement
Fully expensed company travel, mileage reimbursement
Company Swag
Company
Cypress Creek Renewables
Cypress Creek Renewables is an independent power producer that develops utility-scale and distributed solar and energy storage projects.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$1.56BKey Investors
MUFG BankFirst Citizens BankInvestec
2025-11-19Debt Financing
2025-05-05Debt Financing· $150M
2025-03-11Debt Financing· $133M
Leadership Team
Michael Discenza
Chief Financial Officer
W
William Petmecky
Chief Financial Officer
Recent News
Energy-Storage.News
2025-10-23
Company data provided by crunchbase