Lockwood Companies · 2 months ago
Community Manager I
Saginaw, MI, US
Full-time
Onsite
Mid Level
3+ years expLockwood Management is seeking a Community Manager to oversee the overall management of their site. The role involves planning, marketing, leasing, fiscal management, maintenance supervision, and administration, while ensuring compliance with company policies and maintaining positive resident relations.
ConstructionProperty DevelopmentReal EstateResidential
Responsibilities
Maintain the community in an attractive manner at all times
Lease apartments; this includes taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying income and credit information, following up with all prospects, and ensuring that leases are renewed on a timely basis. The application and all information, including the deposit, must be approved by the Community Manager
Timely collection of rents and all monies on site, daily deposits and record keeping
Proper screening and scoring of rental applicants, control of delinquency and prompt processing of bad debt files to collections
Assist in the hiring, development, discipline and employment termination of all site personnel. Supervise and motivate all staff personnel to achieve the operational goals of management and ownership. Set goals and evaluate performance
Administration of the community’s operating budget, including the control of monthly expenses using a budget control log, where applicable
Responsible for controlling expenses and when necessary, explaining variances
Assemble complete and detailed credit and income information, along with necessary verification documents for prospective residents’ approval and re-certification, and forward to the Compliance Manager for approval. Take ongoing compliance training as required
Track scheduled unit inspections via unit inspection log and make sure preventative maintenance is done twice per year
Sign-off on vacant units as market-ready, once redecorated and inspected by the Community Manager. Provide correction lists as needed to set standard
Process evictions
Supervise the maintenance function, including scheduling and expenditures
Inspect (walk) the property daily, and schedule capital improvements and repairs. This includes collecting three bids based on common specs and forwarding to the Area or Regional Manager for approval
Ensure that all financial reporting, records and paperwork are performed correctly and in a timely manner
Review capital maintenance recommendations, and forward to the Area/Regional Manager for approval
Conduct market surveys or if delegated, review and approve information provided by the Leasing Consultant. Maintain a constant awareness of neighborhood market conditions. Perform community outreach and shop competitors at least twice per year
Develop and implement positive resident relations programs for the property
Participate in company-sponsored continuing education and training seminars
Timely reporting of any worker’s compensation work-related injuries to Human Resources
Timely reporting of any property loss or liability-related issues for both staff members and residents
Read and be familiar with policies and procedures. Train all staff as needed. Respond to e-mail promptly. Learn and maintain tenant data system
Effectively communicate with residents, employees and vendors
Maintain clear lines of communication
Any other duties as assigned
Qualification
Required
High School Diploma or GED required
Valid Driver's License
3-5 years' experience in property management or other related field
Excellent communication skills both orally and written. Must be able to clearly speak and understand English
Excellent customer service skills. Demonstrated ability to lead and develop a team of employees
Preferred
College Degree preferred
Company
Lockwood Companies
Lockwood Companies is an apartment development, management, and construction company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Lockwood
President and CEO
Company data provided by crunchbase