Partner Growth/Enablement Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Seam · 1 month ago

Partner Growth/Enablement Manager

Seam is a company that builds infrastructure connecting software to the physical world through smart device connections. The Partner Growth/Enablement Manager will lead the development of processes to help customers ramp up quickly and ensure their satisfaction post-implementation, while collaborating with various teams to enhance customer engagement and success.

Developer APIsInternet of ThingsProductivity Tools
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Lay the foundation for a scalable growth and customer success motion by building playbooks and repeatable best practices that help us:
Reduce beta launch to 12-month deal value timelines
Ensure high contract renewal rates
Identify upsell/cross-sell opportunities
Act as the primary point of contact for customers post-implementation, drive customer satisfaction, and host QBRs for our largest customers
Deeply understand how our customers market and sell our products to their customers and work with Seam’s sales and marketing teams to create and implement onboarding + growth playbooks
Share customer feedback directly to Product and Engineering, helping shape our roadmap and ensuring the platform evolves with real-world needs
Occasionally, travel to customer offices and conferences to connect with customers in-person

Qualification

Growth ManagementTechnical Product KnowledgeCustomer Success ProcessesData-Driven SalesAutonomous WorkStartup ExperienceCommunication Skills

Required

5+ years of experience as a Growth Manager or similar role
Comfortable understanding and selling technical products like APIs, embeddable products, pre-built UI flows, etc
Experience building growth and customer success processes, playbooks, onboarding flows, QBRs, etc
Exceptional written/verbal communication skills with comfort presenting in front of customers 1:1 and in small groups
Experience with data-driven sales and growth processes to understand bottlenecks and drive change
Clear examples of working autonomously with a high level of ownership and accountability
Experience working in small, fast moving startup environments
Excited to work in person with the team in San Francisco

Company

Seam

twittertwittertwitter
company-logo
Seam is a platform for managing any device

Funding

Current Stage
Early Stage
Total Funding
$0.12M
Key Investors
Y Combinator
2020-08-25Seed· $0.12M

Leadership Team

leader-logo
Sy Bohy
Co-Founder and CEO
linkedin
leader-logo
Dawn Ho
Chief Product Officer & Co-founder
linkedin

Recent News

Company data provided by crunchbase