STERIS · 2 hours ago
Technical Services Specialist
Raleigh, NC
Full-time
Onsite
Senior Level
$91K/yr - $117K/yr
5+ years expSTERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. The Technical Services Specialist role provides technical support and manages projects related to product technology within the Life Sciences business, serving as a subject matter expert for key pharmaceutical and biopharmaceutical Customer accounts.
BiotechnologyHealth CareMedical Device
Responsibilities
Provides technical information and expertise to key Customer accounts for the product line, with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer needs. Support provided through telephone and written correspondence, generation of literature, lab analysis and direct field support. (50%)
Manages projects and coordinates and oversees technical activities within area of specialization. Serves as liaison with R&D groups for scientific and technical support. Reports on product field trial activity. (10%)
Increases sales force effectiveness by administering global pharmaceutical and biopharmaceutical industry Customer and professional education programs. Works with global Customers and sales representatives on product applications, appropriate product usage, and providing background information and analytical support. (25%)
Manages the tasks of one or more assigned team members on a project basis, providing direction and performance feedback. (5%)
Contributes ideas and information for new products, processes and applications related to the business unit. (5%)
Supports compliance with government regulations by applying safety policies and procedures. (5%)
Qualification
Required
Bachelor's degree in Engineering, Biological Sciences, Biochemistry, Microbiology, or a related field is required
More than five years' related experience in application engineering and/or technical support, design engineering, equipment validation/qualification and/or regulatory experience
Current knowledge of relevant pharmaceutical and biopharmaceutical industry subject matter and regulatory requirements in area of specialization, maintained through reading current published literature, attending and presenting at scientific meetings and seminars, and in collaboration with technical experts internal to STERIS as well as outside the organization
Strong project management skills and supervisory experience
Excellent computer skills and supervisory experience
Excellent verbal and written communication skills
Strong Customer and Service Orientation with ability to effectively utilize resources for technical information as needed
Demonstrates solid organizational skills, good judgment and ability to think analytically
Benefits
Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity and Paternity Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career.
Company
STERIS
STERIS is a leading provider of infection prevention and other procedural products and services, focused primarily on healthcare, pharmaceutical and medical device Customers.
10001+ employees
H1B Sponsorship
STERIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (28)
2023 (15)
2022 (33)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$0.28M2010-05-21Post Ipo Debt· $0.28M
1998-12-01IPO
Leadership Team
Daniel Carestio
President and CEO, STERIS
Walter Rosebrough
CEO Emeritus & Senior Advisor
Recent News
2025-11-05
Company data provided by crunchbase