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NetSuite · 3 months ago

Mechanical - Subject Matter Expert

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

NetSuite is seeking a Mechanical Subject Matter Expert (SME) to serve as the principal authority on data center mechanical systems. The role involves ensuring the efficiency, reliability, and safety of cooling and environmental controls infrastructure, while also supporting project teams and driving continuous improvement initiatives.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Subject matter authority across all major mechanical systems, including chillers, cooling distribution units (CDUs), air handling units (AHUs), pumps, cooling towers, valves, and hydronic/airflow infrastructure

Develop, implement, and review detailed sequence of operations and ensure BMS alarming strategies align with Oracle standards and critical facility needs

Lead advanced troubleshooting, diagnostics, and root-cause analysis of complex mechanical issues impacting data center operations. Provide tier 3 support and technical escalation as required

Perform, review, and verify mechanical load calculations to ensure adequate cooling and environmental conditions for current and planned IT loads

Collaborate with engineering and project teams to develop, review, and implement plans for cooling capacity upgrades, retrofits, re-commissioning, and lifecycle replacements

Champion reliability programs such as Failure Mode and Effects Analysis (FMEA), reliability-centered maintenance (RCM), and implement preventive and predictive maintenance strategies

Develop, review, and maintain mechanical system documentation, including ASHRAE-compliant diagrams, SOOs, commissioning scripts, and O&M manuals

Maintain awareness of emerging mechanical technologies, OEM requirements, and standards (ASHRAE, local codes) and ensure Oracle’s systems remain compliant and best-in-class

Mentor and train operations staff on mechanical system operation, troubleshooting, and BMS best practices

Qualification

Mechanical Systems ExpertiseBMS Alarming & SOOLoad Calculations & AnalysisExpert-level TroubleshootingReliability EngineeringIndustry Standards KnowledgeTechnical DocumentationTraining & Knowledge SharingProject SupportBMS/SCADA/EMSProfessional CertificationsExperience in Hyperscale EnvironmentsCommunication Skills

Required

Bachelor's degree in Mechanical Engineering or a closely related discipline strongly preferred; OR completion of a recognized mechanical trades apprenticeship program with substantial experience in mission-critical environments (such as data centers); OR equivalent relevant work experience and certifications

8+ years of experience with mechanical systems in large-scale data centers or mission-critical environments

Deep expertise in chiller plants, hydronic and air distribution, AHUs, CDUs, cooling towers, BMS alarming and configuration, and advanced SOO development

Proficient in mechanical load calculations and thermodynamic/hydraulic analysis

Expert-level troubleshooting and system optimization skills

Experience guiding project teams from conceptual design through commissioning and operational support

Familiarity with BMS/SCADA/EMS for monitoring and analytics of mechanical infrastructure

Strong analytical, written, and verbal communication skills