Docusign · 6 hours ago
Forward-Deployed AI Engineer
United States
Full-time
Remote
Senior Level, Lead/Staff
$186K/yr - $270K/yr
15+ years expDocusign is a leading company in e-signature and contract lifecycle management, aiming to transform how government agencies manage their agreements. The Forward-Deployed AI Engineer will design and implement secure, AI-enabled workflows for federal customers, focusing on building end-to-end applications and ensuring compliance with security requirements.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
No H1B
U.S. Citizen Only
Responsibilities
Design, build, and deploy end-to-end applications that span backend microservices, data orchestration pipelines, vector databases and modern front-end interfaces
Apply an author of experimentation mindset — build concepts, iterate on feedback, and create reusable libraries, prompts and scaffolds to accelerate future engagements
Design and implement solutions that meet FedRAMP, FISMA, NIST and other agency security requirements, addressing both government procurement and citizen facing use cases
Operationalize large language model (LLM) capabilities, build custom extractions, semantic search, and workflow intelligence within FedRAMP-authorized environments
Iterate on AI/ML solutions, including LLM prompting and tuning to optimize agreement use cases
Embed with customers—on site or virtually—to adapt and iterate solutions in live environments, expeditiously navigating legacy system constraints, ATO processes, and evolving data-classification rules with agility and compliance discipline
Work closely with your team to translate customer requirements into technical designs, manage execution and share field‑tested insights with Docusign’s product teams to shape Intelligent Agreement Management
Qualification
Required
15+ years of software engineering experience
4+ years in customer‑facing or embedded roles
Experience across backend (Python, Node.js, Java), frontend (React, Angular) and API design, with hands‑on experience building AI‑native systems in production
Experience in LLM models, tooling and generative‑AI frameworks (e.g., LangChain, RAG pipelines, vector search, prompt chaining)
Experience with DevOps skills—CI/CD, containerization, IaC—and familiarity with cloud platforms (AWS, Azure or GCP)
Understanding of FedRAMP or similar security frameworks
Willingness to travel up to ~50 % for client engagements
Preferred
Ability to communicate complex technical concepts to both technical and non‑technical stakeholders, prioritize user value and drive iterative delivery
Experience working with U.S. federal agencies or system integrators (SI/FSI) on cloud modernization, AI, or digital-workflow transformation initiatives
Familiarity with ATO (Authority to Operate) processes, CSP security assessments, and federal data-classification standards
Experience deploying within GovCloud (AWS or Azure) or similar compliant environments
Active or eligible for Public Trust, Secret, or Top-Secret clearance (depending on agency)
Security+, CISSP, AWS Certified Security - Specialty, or Azure Security Engineer Associate certification
Experience integrating SaaS platforms such as Docusign, Salesforce, ServiceNow, SAP Ariba, or Adobe into enterprise or agency ecosystems
Familiarity with API management (Apigee, MuleSoft, Kong) and secure data-exchange standards (SAML, OAuth2, SCIM)
Hands-on knowledge of MLOps frameworks, Vertex AI, or Azure ML, including model deployment pipelines and continuous model evaluation
Experience applying DevSecOps best practices in regulated or classified environments
Benefits
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Leadership Team
Allan Thygesen
Chief Executive Officer
Sagnik Nandy
Chief Technology Officer
Recent News
2025-12-19
2025-12-17
Company data provided by crunchbase