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Children's Home Association of Illinois · 1 month ago

RESIDENTIAL PROGRAM COORDINATOR (YF)

Peoria, IL, US

Full-time

Onsite

Entry, Mid Level

$69K/yr - $75K/yr

2+ years exp

Children's Home Association of Illinois (CHAIL) is a youth, family, and community-focused organization dedicated to improving the lives of children and families in Illinois. The Residential Program Coordinator is responsible for overseeing the day-to-day operations of residential programs, ensuring that youth receive therapeutic care and support while leading a team of frontline staff.

Real Estate

Responsibilities

Tracks clients’ progress toward treatment goals such that they move to the least restrictive environment as quickly as possible

Maintains a schedule that achieves the DCFS staffing ratios and meets the needs of the youth served

See to it that staff are facilitating youths’ engagement with families as permissible

Provides support to staff during crisis/on-call situations, requiring 24-hour availability, and secures on-call back-up as needed

Show quantifiable progress on agency approved life skills education scale for each client

Routinely lead trainings for frontline staff such that their interactions with youth are therapeutic in nature

Provide on the job feedback to front line staff regarding their interactions with you in the topics of de-escalation, co-regulation, therapeutic crisis intervention, life skills education, etc

Understands the licensing and accreditation standards and enforces them

Reviews and approves the work done by the frontline staff. This includes oversight of all Medicaid billing notes, execution of treatment planning initiatives, communication logs and Significant Event Reports, etc

Evaluates the performance of staff in the areas of professionalism, therapeutic interactions, documentation (accuracy, timeliness, quality, etc.), life skills education, overall contributions to the clients’ progression to a less restrictive environment

Investigates and reports all incidents, including abuse and neglect, according to applicable policy and procedure; takes corrective action

Regularly provides report outs to Residential Director in the areas of treatment progress and case management, Significant Events on the unit, client and staff behavior management, length of stay, life skills progress, etc

Must be proficient in the ability to cascade information upward and down the chain of command such that Director and above are kept aware of unit’s current state, and frontline staff have a clear understanding of leadership priorities and expectations

Routinely provide onsite evaluation and observation of frontline staff when executing treatment plans

Oversees staff in areas of home cleanliness and maintenance indoors and outdoors

Attends a variety of meetings including program leadership meeting, team meeting, planning meeting, school meetings, staffing and child and family team meetings and participates both in areas of collecting information for self/staff and contributing ideas and information

Provide on the job observation of frontline staff to ensure the quality of their interactions is up to agency expectations

Provides support and training to staff to increase employee satisfaction

Participate and collaborate in transition planning when appropriate

Maintains confidentiality of clients and agency information

Manage logistics of a team of 12-15 frontline staff including time off, pay

Ensures that the youth served receive individualized active treatment

Schedules and/or facilitates appointments for the youth served as required

Identifies staff strengths and weaknesses and recommends opportunities of professional development and growth

Qualification

Behavioral health managementGroup living managementChildcare skillsTraumaProblem solvingDependabilityCultural sensitivityProfessionalismCommunication skillsTeam leadership

Required

A Bachelor's degree in social work, psychology, management, or equivalent field preferred (or associate degree, equivalent of 60 hours)

Two years (three preferred) experience working with youth or childcare at a children's behavioral health treatment agency

Desire to be innovative and think differently about ways in which youth in care receive educational and skills building supports

Reasoning abilities including problem solving and making decisions in a variety of situations and to direct others to carry out those determinations

High level of professional skills in group living management, behavioral health management skills and experience, residential treatment skills, childcare skills, and interpersonal relationships

Good oral and written communication skills

Ability to lead and work effectively within a treatment team

Dependability

Demonstrated maturity

Demonstrated sensitivity to cultural and individual differences in children and families served

Ability to handle job related matters in a professional, diplomatic and confidential manner

At least 25 years of age to meet DCFS requirements

Vision, hearing, and speaking ability which allows for effective communication of information

Ability to transport self and clients to various locations

Ability to pass DCFS driving requirements

Ability to physically restrain clients

Physical and emotional stamina to effectively handle job related stress

Preferred

Preferred experience working with developmentally delayed youth, as well as children who have experienced significant trauma in the form of abuse, neglect, and violence