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Macy's · 2 months ago

Seasonal Fulfillment and Receiving Support Associate, Greenbrier

1401 Greenbriar Parkway - Suite 1190, Chesapeake, VA, 23320, US

Full-time

Onsite

New Grad, Entry Level

Macy's is a storied retail company that has been a part of American culture for over 160 years. As a Seasonal Fulfillment and Receiving Support Associate, you will support store operations by maintaining inventory accuracy and ensuring a smooth customer experience through tasks such as receiving merchandise and delivering orders curbside. Your role will also involve engaging with customers to resolve issues and enhance their shopping experience.

Consumer GoodsFashionRetail

Responsibilities

Supporting store operations

Maintaining inventory accuracy

Ensuring a smooth customer experience

Receiving and organizing merchandise

Picking, packing, retrieving orders from back-of-house storage

Delivering orders curbside to the customer

Monitoring alerts for Buy Online Pickup In-Store (BOPS) orders

Greeting shoppers warmly

Resolving issues

Keeping the stockroom and sales floor running efficiently

Reviewing goals and preparing the store for success

Recovering the floor and fitting rooms

Updating signs and pricing

Restocking merchandise

Supporting merchandise moves

Sharing Loyalty program benefits

Organizing the stockroom

Completing orders

Qualification

Customer communicationInventory managementSales goal achievementTeam collaborationResourcefulnessFlexibilityAttention to detail

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Read and understand employment policies and safety rules/procedures in English

Be comfortable communicating and collaborating with customers and colleagues

Meeting daily sales goal challenges

Enjoy meeting people, learning about them, and sharing information

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions