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MUSEUM OF ICE CREAM · 1 month ago

Director of Property & Facilities Operations

New York, New York, United States

Full-time

Hybrid

Director/Executive

$130K/yr - $160K/yr

Museum of Ice Cream is an inclusive and immersive brand designed to captivate creativity and childlike wonder. The Director of Property & Facilities Operations is responsible for ensuring that all museum spaces across the U.S. are safe and compliant, while managing operations from design to long-term upkeep.

Creative AgencyEventsMedia and Entertainment

Responsibilities

Oversee property and facilities operations across all MOIC U.S. sites, ensuring each location meets brand, compliance, and safety standards

Build and implement company-wide systems for maintenance, vendor management, preventive programs, and emergency response

Lead and develop site-level Facilities Managers and manage external vendors, ensuring timely, cost-effective, and high-quality work

Partner with Construction and Production on new builds, renovations, and capital projects to ensure operational readiness and maintain design intent

Own property-level compliance: fire/life safety, health, permits, accessibility, insurance, and local regulatory standards in partnership with Legal and HR

Manage facility and property budgets, capital expenditure planning, and cost control across the portfolio

Oversee lease obligations, landlord relationships, and maintenance of key property documentation (permits, warranties, insurance certificates, etc.)

Drive energy efficiency, sustainability, and waste reduction initiatives across all sites

Ensure business continuity plans, safety drills, and disaster recovery systems are in place and tested regularly

Champion operational excellence through consistent standards, audits, and reporting dashboards

Qualification

Property managementFacilities operationsVendor managementBudget managementCompliance knowledgeStrategic planningSustainability initiativesLeadership

Required