The Parts House ยท 4 hours ago
AR Collector
The Parts House is seeking an experienced business-to-business Collections Specialist. This role involves resolving customer billing issues and enhancing customer relationships through effective collection efforts and excellent customer service.
Automotive
Responsibilities
Reviewing open accounts for collection efforts
Making outbound collection calls in a professional manner while keeping and improving customer relations
Resolves customer-billing problems and negotiates collection of accounts receivable delinquency
Collect customer payments in accordance with payment terms
Identify issues contributing to account delinquency and discuss them with management
Review and monitor assigned accounts in accordance with company policies and guidelines
Provide timely follow-up on payment arrangements
Process payments from customers as needed
Provide excellent customer service to internal and external customers
Provide excellent customer service
Qualification
Required
Minimum of 2 years of corporate collections experience including interaction with a large customer base
Strong communication, problem-solving, and analytical skills required
Ability to work independently and adapt to a fast-changing environment
Proficiency in Microsoft Office including Excel, Word, and Access
Benefits
Medical
Dental
Vision
Life insurance
401k, paid time off
Opportunities for advancement