Cresta · 6 hours ago
Associate Forward Deployed Product Manager
United States
Full-time
Remote
Entry, Mid Level
$110K/yr - $145K/yr
1+ years expCresta is on a mission to turn every customer conversation into a competitive advantage. As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers’ businesses and delight their customers.
Artificial Intelligence (AI)Intelligent SystemsMachine LearningNatural Language ProcessingTelecommunications
Responsibilities
Drive AI Agent deployments for customers across the lifecycle — from pre-sales to post-launch optimization
Define AI roadmaps for the customer’s executive team by blending both quantitative analysis and qualitative insights; leverage automated conversation discovery tools in addition to traditional data analysis
Iterate prompt & context engineering to achieve customer’s use case and intended business outcomes
Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta’s agent builder and beta internal tools
Improve our playbooks for agent development and customer deployment
Qualification
Required
1-4 years of relevant experience (e.g., Product Management, Consulting, Implementations, Customer / Sales Engineer, Revenue & Sales Analyst, Investment Banking, Founder)
Hands-on work style – curiosity with a bias for action. You deliver with urgency and care
Comfortable working with ambiguity and learning quickly in a dynamic startup environment
Willingness to travel
Preferred
Previous exposure via clients or projects to the travel & hospitality, healthcare, insurance, and financial industry domains
Experience in a startup or high-growth SaaS environment
Experience working closely with AI or LLM-first products
Technical understanding, systems thinking and exposure to building Agents (not necessarily conversational, personal projects count!)
Benefits
Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Company
Cresta
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
201-500 employees
H1B Sponsorship
Cresta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (2)
2022 (10)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$276MKey Investors
Tiger Global ManagementSequoia CapitalGreylock
2024-11-19Series D· $125M
2022-03-17Series C· $80M
2021-03-31Series B· $50M
Leadership Team
Ping Wu
CEO
Tim Shi
Co-Founder, Board Member
Recent News
Greylock
2025-12-02
Company data provided by crunchbase