Hinge Health · 8 hours ago
Director, Clinical Operations
San Francisco, CA
Full-time
Hybrid
Director/Executive
$196K/yr - $294K/yr
6+ years expHinge Health is using technology to scale and automate the delivery of healthcare, focusing on musculoskeletal conditions. The Director of Clinical Operations will lead efficiency-driving initiatives and ensure consistency across care team processes to drive member safety and engagement while partnering closely with cross-functional teams.
Health CareMedicalTherapeutics
Responsibilities
Lead program and service delivery changes across the care team, ensuring a consistent and high quality member experience in concert with our product experience
Deliver business results (revenue, experience, quality, finances) through a high-performing operating system and AI / tech-enabled workflows; consistently hit SLAs and business outcomes ongoing through performance improvement and variation reduction
Translates strategy into operating plans and procedures, surfacing opportunities through data-informed analyses. Highly influential and ensures alignment with cross-functional partners to deliver on commitments
Drives adoption of technology and bleeding edge clinical practice as we innovate on an AI-enabled care delivery model
Qualification
Required
At least 6-10 years' experience in driving large scale service operations (ideally in healthcare), improving patient satisfaction and clinical outcomes, meeting and exceeding financial targets
At least seven years of management experience
Excels at leading and executing under a fast-moving, ambiguous environment
A candidate who has been part of building and leading large service delivery teams
Strong track record demonstrating high employee engagement and ability to develop, coach and mentor
Leads comfortably through ambiguous environment and drives change throughout an organization
Excellent written and verbal communication skills
Highly collaborative with cross-functional partners and acts with a bias for decisions and results
Preferred
Experience in digital health and/or leading clinicians in a remote, distributed environment
Experience leading operations that require a high degree of change management and complexity
Experience working in a start-up/technology environment
Master's Degree in Business and/or Healthcare or related fields
Benefits
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Company
Hinge Health
Hinge Health is a digital clinic for joint, and muscle care, pelvic pain, bowel, and bladder control.
1001-5000 employees
H1B Sponsorship
Hinge Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (18)
2023 (9)
2022 (17)
2021 (13)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$1.03BKey Investors
Bessemer Venture PartnersInsight PartnersAtomico
2025-05-22IPO
2021-10-28Series E· $400M
2021-10-28Secondary Market· $200M
Leadership Team
Daniel Perez
Co-Founder, CEO
Gabriel Mecklenburg
Co-founder, Executive Chairman
Recent News
2026-01-08
2026-01-06
Company data provided by crunchbase