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Four Seasons Hotels and Resorts · 4 hours ago

Lounge Service Manager

Nashville, TN

Full-time

Onsite

Mid, Senior Level

2+ years exp

Four Seasons Hotels and Resorts is dedicated to creating lasting memories through exceptional service and experiences. The Lounge Service Manager is responsible for curating the guest experience in Bacco’s Lounge, ensuring a warm and elegant atmosphere while leading and training the team to meet the company's high standards.

HospitalityHotelLeisureRental PropertyTravel

No H1B

Responsibilities

Lead, train, evaluate, and motivate the Lounge team to uphold Four Seasons cultural and core standards

Maintain a visible presence on the floor to engage with guests, recognize team excellence, and resolve any guest concerns or requests with professionalism and care

Demonstrate expert knowledge of wines, spirits, and food pairings, ensuring product quality and compliance with all relevant laws and regulations

Collaborate closely with the Food & Beverage leadership team and Culinary department to design creative menus and beverage offerings that reflect both value and quality

Manage financial aspects of the operation including labor, purchasing, inventory, and cash control

Ensure the physical condition of the Lounge meets the highest standards of cleanliness, ambiance, and maintenance

Attend operational meetings to foster collaboration and communication across departments

Support special projects or other operational areas such as the main dining room when needed

Qualification

Expert knowledge of winesFood & Beverage managementLeadership experienceHospitality degreeCommunication skillsAnalytical skillsComputer proficiencyOrganizational skillsInterpersonal skills