Sky River Casino ยท 1 month ago
IT Technician II
Elk Grove, CA, 95757, United States
Full-time
Onsite
Mid LevelSky River Casino is seeking an IT Technician II to support and maintain in-house technology equipment and IT & AV assets. The role involves installing, configuring, diagnosing, repairing, and upgrading corporate hardware while ensuring optimal performance and providing end user training and assistance.
Gambling & Casinos
Responsibilities
Writes technical specifications for purchase of corporate technology equipment, networking hardware, and related products
Assists in developing long-term strategies and capacity planning for meeting future hardware and corporate technology needs
Aids in development of business continuity and disaster recovery plans, maintains current knowledge of plan executables, and responds to crises in accordance with business continuity and disaster recovery plans
Identifies and delivers required hardware service levels according to company policies
Liaises with 3rd party Audio/Visual team and provide overall AV support as needed
Liaises with, and provide training and support to, end users and staff on equipment operation and other issues
Installs, configures, tests, maintains, monitors, and troubleshoots end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products; and associated end user software and networking software products
Performs on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed
Receives and responds to incoming calls, pages, and/or e-mails regarding hardware problems
Develops and maintains an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment
Develops and maintains an inventory of all hubs, routers, switches, bridges, server boxes, cabling, and other networking equipment
Documents instances of hardware failure, repair, installation, and removal
Maintains up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations
Performs other tasks as assigned
Qualification
Required
Responsible for supporting and maintaining in-house technology equipment and IT & AV assets
Installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment
Troubleshoot problem areas in a timely and accurate fashion
Provide end user training and assistance where required
Writes technical specifications for purchase of corporate technology equipment, networking hardware, and related products
Assists in developing long-term strategies and capacity planning for meeting future hardware and corporate technology needs
Aids in development of business continuity and disaster recovery plans
Maintains current knowledge of plan executables and responds to crises in accordance with business continuity and disaster recovery plans
Identifies and delivers required hardware service levels according to company policies
Liaises with 3rd party Audio/Visual team and provide overall AV support as needed
Liaises with, and provide training and support to, end users and staff on equipment operation and other issues
Installs, configures, tests, maintains, monitors, and troubleshoots end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products
Performs on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users
Receives and responds to incoming calls, pages, and/or e-mails regarding hardware problems
Develops and maintains an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment
Develops and maintains an inventory of all hubs, routers, switches, bridges, server boxes, cabling, and other networking equipment
Documents instances of hardware failure, repair, installation, and removal
Maintains up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations
Performs other tasks as assigned
Company
Sky River Casino
The most anticipated gaming resort and restaurant experience! Learn more at SkyRiverCasino.com. AT HIGHWAY 99 AND GRANT LINE ROAD IN ELK GROVE, CA.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase