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Decagon · 1 month ago

Strategic Account Executive, Healthcare

San Francisco

Full-time

Onsite

Senior Level

$250K/yr - $330K/yr

7+ years exp

Decagon is a leading conversational AI platform that empowers brands to deliver exceptional customer experiences. They are seeking a Strategic Account Executive who can thrive in an autonomous environment, build relationships with key stakeholders, and develop strategies to close significant deals.

Artificial Intelligence (AI)Generative AISoftware

Responsibilities

Develop a strategy to break into and close key strategic logos for Decagon

Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders)

Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion

Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions

Forecast and accurately report on pipeline and revenue

Develop and execute account plans to execute strategic deals

Provide feedback and insights to product and leadership teams to influence the company's roadmap

Maintain expert-level knowledge of the company's products, services, and industry trends

Expect moderate travel

Qualification

Strategic sales experienceEnterprise sales experienceConsultative sellingBusiness acumenCommunication skillsNegotiation skillsStakeholder managementAI sales experienceCustomer support softwarePresentation skillsCross-functional collaboration