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Stellar Bank · 1 month ago

Assistant Banking Center Manager - Memorial Spring Branch

8800 Katy Fwy, Houston, TX 77024, USA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Stellar Bank is a newly formed financial institution that emphasizes responsive, relationship-based community banking. The Assistant Banking Center Manager is responsible for ensuring branch goals are met through excellent customer service, managing operations in the absence of the Banking Center Manager, and promoting the bank’s products and services.

BankingFinancial ServicesPersonal Finance

Responsibilities

Promote and cross-sell the Bank’s products and services by assisting customers in their selection to meet their financial needs

Perform banking center activities such as opening new accounts, safe deposit duties, stop payment requests, check recorders, and wire transfer requests

Monitor cash limits for the tellers, vault, ATM and total office

Monitor reports to assure that MIL and CTR reporting is completed timely and accurately, assures transmission of reports to the Compliance Department

Ensure ATM is balanced, and the proper cash supply is within limits

Review and monitor deposit account exceptions and ensure exceptions are cleared in a timely manner

Participate in branch audits on established schedule

Review NSF and overdraft reports for assigned customer portfolios; approves or declines such exceptions within approved limits

Maintain strong knowledge of the financial industry and support staff development and growth

Process moderately complex customer transactions, problems, or inquiries and assume responsibility in absence of Banking Center Manager

Consistently maintains exceptions at less than 30 days

Compliance with any and all BSA/AML/CFT and Sanctions requirements set forth by Bank Policy and Procedure, including but not limited to timely completion of assigned training

Approve teller sheets to assure balancing, reporting and cash limits are within approved limits

Perform alarm testing and 911 testing in accordance with established guidelines

Provide leadership, training, and/or support to staff, leads team meetings

Approve timecards by payroll deadlines