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AXA XL · 7 hours ago

Claim Specialist- TPA Liability

Exton, PA

Full-time

Hybrid

Mid Level

$92K/yr - $182K/yr

AXA XL is known for solving complex risks and is seeking a Claims Specialist for TPA Liability. The role involves managing claims across multiple jurisdictions, collaborating with various stakeholders to drive claims to resolution, and ensuring the best outcomes for clients.

ConsultingCustomer ServiceFinanceInsurance

Comp. & Benefits

No H1B

Responsibilities

Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with our TPAs, Regional Claims Practice Leaders, Claims Legal and Claims management, as warranted

Overflow Frequency Reviews

Proactively managing the TPAs, and external counsel and setting litigation strategies when counsel is engaged on a claim

Coordinating and managing communication with internal and external stakeholders (e.g. CAM’s, underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service

Consulting with Regional Claims Practice Leaders and Claims management on Large Losses and ensuring all steps are taken to achieve the best outcomes for the client and AXA XL

Documenting, as necessary, claim activity in our claims system in accordance with our Global Claim Handling Principles, which includes the establishment and maintenance of appropriate reserves

The production of internal reports

Identifying, monitoring, and reporting on emerging liability and coverage trends

Qualification

General Liability claims experienceCommercial auto claims experienceTPA Oversight claims managementNegotiation skillsCommunication skillsEthicsPassion for resultsIntellectual curiosityCollaborative approach

Required

General Liability and commercial auto claims experience: Beginner to Intermediate level experience managing TPA Oversight claims and reviewing Frequency claims

Experience assessing and managing coverage issues and managing TPA's

Demonstrated experience negotiating and settling claim files

Excellent verbal and written communication, presentation, and negotiation skills

Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication

Develop productive working relationships with insured, brokers, TPA claim handlers, CAM's, underwriters, and legal counsel

Seek input from others as needed to achieve the best result possible

Capable of working and collaborating with a virtual team

Handle responsibilities with integrity and the highest standards of professionalism

Approach tasks proactively and anticipate needs

Think quickly and prioritize multiple work streams without sacrificing quality

Act with a sense of urgency

Willing to ask questions and explore new ideas