eShipping · 3 months ago
International Operations Manager - Imports
Parkville, MO, US
Full-time
Onsite
Mid Level
3+ years expeShipping is a logistics and transportation management company headquartered in Kansas City, MO, focused on delivering best-in-class service. The International Operations Manager oversees daily air and/or ocean import/export operations, ensuring efficient and compliant movement of goods while managing staff and coordinating with carriers and clients.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Motivate & lead according to eShipping's mission, core values & 5Es
Actively oversee the import/export operations process from origin to destination, overseeing daily activities to ensure efficiency, profitability & compliance
Develop and execute strategic initiatives (ie. Gross Margin, Customer Experience)
Use data and metrics to make informed decisions, identify trends, and make evidence-based recommendations
Track key performance indicators (KPIs) for import or export operations and analyze data to identify areas for optimization and improvement
Manage and mentor the operations team, fostering a collaborative environment and ensuring effective task delegation and development
Identify & develop key talent to promote future leaders by encouraging professional development
Build and maintain strong relationships with customers and carriers, acting as the main point of contact for operational issues
Develop and implement operational policies and systems to enhance efficiency, reduce costs, and drive continuous improvement
Track key performance indicators (KPIs) for import/export operations and analyze data to identify areas for optimization and improvement
Other duties as required by senior staff
Expert knowledge of FMC regulations, EEI filing regulations, and TSA IAC compliance
Maintain a CargoWise Certified Specialist certification or higher
IMDG Hazmat Certified and/or IATA DG Hazmat Certified
Qualification
Required
High school diploma or equivalent
3-5 years of experience in LTL, FTL, expedited, or international operations
Ability to work independently while balancing appropriate collaboration with minimal leadership oversight
Excellent customer service, time management, and teambuilding skills
Work effectively and accurately in a fast paced environment
Ability to negotiate and close sales
Excellent oral and written communication skills; ability to understand, interpret, and explain complex and abstract issues and respond appropriately
Utilize sound, independent judgment and make responsible decisions and recommendations
Excellent follow‐through and detail orientation
Effectively utilize computer programs including Word, Excel, and Transportation Management System
Ability to work with a variety of people and personality types
Work as necessary to meet customer needs
Expert knowledge of FMC regulations, EEI filing regulations, and TSA IAC compliance
Maintain a CargoWise Certified Specialist certification or higher
IMDG Hazmat Certified and/or IATA DG Hazmat Certified
Company
eShipping
EShipping provides logistics solutions for transportation, warehousing, and distribution.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2026-01-06Acquired
Leadership Team
Jeff Tawney
Chief Operating Officer
Kevin D. Rufo
Chief Operating Officer Freight Solutions
Recent News
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