Notion · 9 hours ago
Relationship Manager
New York, NY
Full-time
Hybrid
Entry, Mid Level
$119K/yr - $140K/yr
2+ years expNotion is a company that helps build beautiful tools for productivity and collaboration. They are seeking a Relationship Manager to oversee commercial relationships, mitigate churn risk, and ensure long-term customer success.
AppsCollaborationProduct ManagementReal TimeSoftware
Responsibilities
Shaping the Relationship Management Team: The Relationship Manager role is a newer team at Notion. You'll join at the perfect time to shape how we grow and scale the function from here
Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with the product to inform what we do next
Commercial Point of Contact: You will be the primary commercial point of contact for all our customer's needs surrounding their renewal. You will summarize key learnings back to our leadership teams. This includes forecasting a healthy and predictable revenue business for your territory and identifying risks early
Cross-functional partnership: Work with CSM team to identify at-risk accounts and put together a strategy to mitigate identified risk, ensure customer satisfaction, and secure the renewal
Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn
Qualification
Required
2+ years of experience in account management/renewal management or Customer Success Management, preferably in a high-volume SaaS environment
Ability to think systematically and operationally, with a focus on identifying and analyzing processes and workflows, to service a large set of customers
Proven track record of meeting or exceeding renewal targets and revenue objectives
Strong negotiation, presentation, and closing skills
Ability to build strong relationships with customers and internal stakeholders
Excellent analytical and problem-solving skills
Preferred
This role requires the ability to communicate trends, risks, and recommendations to leadership and cross-functional teams to adjust operational strategies and lead the direction of the development of new retention initiatives
Benefits
Highly competitive cash compensation
Equity
Benefits
Company
Notion
Notion is a workspace platform that offers note-taking, collaboration, task management, wikis, and databases.
501-1000 employees
H1B Sponsorship
Notion has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (23)
2023 (9)
2022 (22)
2021 (7)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$343.2MKey Investors
Index VenturesFirst Round Capital
2021-10-08Series C· $275M
2020-04-02Series B· $50M
2019-07-08Series A· $18.2M
Leadership Team
Akshay Kothari
Co-Founder
Ha Nguyen
Head of Demand Generation
Recent News
Index Ventures
2025-12-30
felicis.com
2025-12-29
2025-12-19
Company data provided by crunchbase