Koniag Government Services · 17 hours ago
Tier 1 Network Administrator
Washington, DC
Full-time
Onsite
Entry Level
1+ years expKoniag Government Services is seeking a Tier 1 Network Administrator to support their government customer in Washington, DC. The role involves monitoring network performance, providing front-line support, troubleshooting, and escalating complex issues to higher-tier support teams.
EnterpriseGovernmentProfessional Services
No H1B
Security Clearance Required
Responsibilities
Monitoring network performance
Triaging incidents
Performing basic troubleshooting tasks based on established procedures
Fulfilling service requests
Documenting issues
Escalating complex problems to higher-tier support teams
Qualification
Required
Associate's degree in IT, computer science or related field
1-2 years of experience in network administration or technical support
Basic knowledge of network protocols, devices, and monitoring tools
Understanding of ITIL processes and service desk operations
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Attention to detail and ability to multi-task in a fast-paced environment
Customer service mindset and professional demeanor
Proficiency with Microsoft Office and ticketing systems
Ability to obtain a Public Trust
Benefits
Health, dental and vision insurance
401K with company matching
Flexible spending accounts
Paid holidays
Three weeks paid time off
And more
Company
Koniag Government Services
Koniag Government Services is a Professional Services and Operational Management to Federal Government.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Wideman
Chief Executive Officer
Jack Wise
SVP Business Development Lifecycle
Recent News
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