Hyatt · 10 hours ago
Area Director of Sales & Marketing
Hyatt is seeking an Area Director of Sales & Marketing for The Seabird Ocean Resort and Spa and The Mission Pacific Beach Resort. This role involves overseeing sales and marketing operations to maximize revenue and ensure guest satisfaction while managing a team and developing strategic initiatives.
HospitalityInformation TechnologyTravel
Responsibilities
Coordinate all sales segment growth strategies by account to maximize overall revenue
Develop, recommend, implement and manage the division's annual budget including the advertising, public relations and direct sales plans efforts for the resorts to drive awareness, relevance, occupancy, food & beverage outlets, Spa, and resort campus bookable experiences
Guide the sales team to identify new business within and outside of known Hyatt accounts
Serve as the public face of the resorts, representing the properties in media interviews, industry events, and community engagements to elevate brand visibility and reputation
Robust understanding of the group, wholesale and negotiated contracting process
Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
Monitor production of all top accounts and evaluate trends within your market
Deep understanding of the digital landscape and how our owned channels impact the resorts’ ability to maintain and elevate relevancy within search
Ability to foster a culture of collaboration and accountability
Flexibility to implement initiatives that align with changing market and brand attributes
Liaise between commercial services efforts and the operational environment
Adhere to Hyatt systems established regulations, company standards, sales standards and sales metrics related
Comply with attainment of individual goals, as well as team goals and budgeted metrics
Train all resort colleagues on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue
Develop a full working knowledge of the operations and policies of the hotel, including Sales, Reservations, Banquet/Events, Food and Beverage, Front Office, Spa, and campus partners
Oversight and management of multiple digital channels including approximately 7 websites
Maintain strong visibility in local community and industry organizations
Participate in industry leadership groups including panel
Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis
Maintains professional working relationship and promotes open lines of communication and relationships to achieve initiatives with respective marketing partner(s) and other internal departments
Other duties, as requested by the General Manager / Managing Director
Qualification
Required
At least 7+ years of Director of Sales experience is preferred, with at least 3 years of luxury hotel experience
Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients
Must have thorough experience with professional selling skills: opening, probing, supporting, closing
Shows strong analytical skills and strategic vision in establishing appropriate sales deployment and multilayered marketing strategy
Must be proficient in general computer knowledge, especially Microsoft Office products and adapt to new systems
Must be able to work independently and simultaneously manage multiple tasks
Strong organization and presentation skills
Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive and engaged sales team
Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession
Must work well in stressful, high-pressure situations; maintain composure and objectivity under pressure
Must be able to work with and understand financial information and data, and basic arithmetic functions
Must work collaboratively with all owners, colleagues and guests
Benefits
Medical, Dental, Vision Plans
Paid Time Off – Vacation, Sick
401(k) w/ company discretionary match
Employee Assistance Program - free counseling sessions annually for you and your household members
Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
Employee Dining Discounts
Complimentary Employee Meal
Reimbursement Opportunities – including wellness, educational and cell phone.
Free Parking
12 Complimentary Hyatt Room Nights
Hyatt Family/Friend Room Discounts
Company
Hyatt
Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.
H1B Sponsorship
Hyatt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (22)
2023 (24)
2022 (40)
2021 (21)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$2.45B2025-11-17Post Ipo Debt· $400M
2025-03-17Post Ipo Debt· $500M
2024-11-18Post Ipo Debt· $150M
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