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TSI Incorporated · 3 hours ago

Inside Sales Representative II

St Paul, MN

Full-time

Onsite

Entry, Mid Level

$63K/yr - $73K/yr

1+ years exp

TSI Incorporated is a global leader in respiratory fit testing and dust monitoring solutions designed to protect human health. The Inside Sales Representative II will focus on extensive outbound calling, emails, and social media engagement to sell Health & Safety products and identify new business opportunities.

Manufacturing

No H1B

Responsibilities

Sell Health & Safety products/services and identify new business opportunities almost exclusively through outbound calls, sending emails, and use of a variety of social media, bid alert boards, etc

Conduct frequent and regular follow up with prospects and install base, assign leads to appropriate Outside Sales Representatives

Contact current customer install base to offer service, calibrations, trade ins, upgrades, and or set up an appointment with Outside Sales Representatives

Communicate the benefits of H&S products with potential customers by providing product knowledge for initial evaluations

Uncover new opportunities for territory representatives by cross-selling the breadth of the portfolio

Follow up on instrument inquiries and recent purchases to get immediate VOC feedback, assist with Quotes, bids, and documentation

Input data into CRM system including qualify leads and/or entering leads

Strive to meet individual/team performance sales targets

Work to keep Sales/Marketing Management informed of customer preferences and trends, and actions of competitors as a basis for recommending changes in strategies

Be the key account(s) management/coordinator when required

Train and mentor new staff members including development of outbound calling skills, call shadowing, and role play scenarios

Other duties as assigned

Qualification

Inside Sales ExperienceCustomer Relationship ManagementHigh Volume Outbound CallsSalesforce CRMTechnical Product ExperiencePhone PresenceActive ListeningCommunicationTime ManagementTeam CollaborationProblem Solving

Required

Associates or Technical degree required with 5+ years of Inside Sales, Customer Support or related experience, or Bachelor's degree with 1+ years of Inside Sales, Customer Support or related experience

Proficient with Microsoft Office tools

Experience making high volume outbound calls

Experience with Customer Relationship Management (CRM) System

Strong phone presence

Active listener with strong customer service orientation

Excellent verbal and written communication skills

Ability to multi-task, prioritize, and manage time effectively

High level of integrity and commitment to customer satisfaction

Motivated and energized by working in a team environment

Inquisitive problem solver with strong technical aptitude