Burlington Stores, Inc. · 2 hours ago
Customer Service Lead - Part-Time
Champaign, IL
Part-time
Onsite
Mid Level
$16/hr - $16/hrBurlington Stores, Inc. is seeking a Customer Service Lead to join their team. In this part-time role, you will be responsible for leading customer service initiatives, motivating associates, and ensuring a top-notch shopping experience for customers.
ApparelE-CommerceRetail
Responsibilities
Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team
Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism
Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions
Coordinate meal and break periods and monitor schedule adherence
Qualification
Required
Strong leadership skills
Friendly, outgoing demeanor
Interest in retail
Ability to thrive in a fast-paced environment
Ability to work a flexible schedule including early mornings, nights, weekends and holidays as required
Ability to lift and move boxes weighing 40 lbs. or more
Ability to stand and walk for extended periods of time
Benefits
Medical coverage
401(k) plan
Up to 4 hours of paid time off annually after one year of service
Up to 8 paid holidays
Paid sick time in accordance with applicable law
Company
Burlington Stores, Inc.
Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer.
Founded in 1972
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-10-07IPO
2006-01-18Acquired
Leadership Team
Travis Marquette
President, Chief Operating Officer
Durand Guion
Senior Vice President, Fashion
Recent News
2025-12-30
San Bernardino Sun
2025-12-29
Home Textiles Today
2025-12-01
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