Industrial Electric Mfg. (IEM) · 1 week ago
Director, Human Resources Operations
Jacksonville, FL
Full-time
Onsite
Director/Executive
10+ years expIndustrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America, seeking a Director of Human Resources Operations. This strategic leadership role is responsible for optimizing HR processes and systems across multiple divisions to enhance efficiency and employee experience.
AutomotiveElectronicsLogisticsManufacturing
Responsibilities
Partner with senior leadership to align HR strategy with organizational goals
Oversee the delivery of core HR services across the U.S. & Canada
Lead, develop, and mentor HR team members across multiple divisions and geographies
Continue implementation a shared services model that supports rapid growth and evolving business needs
Leverage platforms (primarily UKG) to drive automation, enable self-service, and reduce manual effort — creating space for strategic, high-impact work
Continuously improve processes to enhance speed, accuracy, and employee experience
Standardize workflows across North America while ensuring compliance with local labor laws
Champion a culture of continuous improvement and data-driven decision-making
Partner with global operations leaders and HR colleagues to co-create scalable, globally aligned processes, balancing global consistency with regional nuance to deliver solutions that are both efficient/effective and locally relevant
Oversee the development, implementation, and administration of HR policies, processes, and programs
Ensure compliance with all applicable federal, state, and local employment laws and regulations; proactively update policies and practices as needed
Lead annual audits and ensure timely submission of required reports, including Form 5500 filings
Oversee payroll operations for a multi-state workforce, ensuring accuracy, compliance with regulations, and adherence to company policies
Partner with Finance to manage payroll reporting, audits, and reconciliations, maintaining strong internal controls
Lead the addressing of employee relations issues, including disputes, investigations, and disciplinary actions, with fairness and consistency
Support initiatives to strengthen employee morale, recognition, and engagement across divisions
Partner with Talent Acquisition to identify staffing needs and implement best practices for sourcing, selection, and onboarding of production employees
Collaborate with the Talent Development team to design and deliver training, professional development, and certification programs that align with organizational goals
Partner on leadership development, career pathing, and succession planning initiatives to strengthen organizational capability
Support continuous learning initiatives that enhance workforce skills, engagement, and readiness for future growth
Drive performance management programs that support employee development, engagement, and organizational effectiveness
Conduct workforce data analysis using HRIS/talent systems to identify trends and support strategic decision-making
Provide relevant data on people metrics, analyzing and identifying trends and making recommendations in response to operational needs and develop strategies for future opportunities
Qualification
Required
Bachelor's degree or equivalent skills and experience
10+ years of experience in comparable HR roles with at least 3 years in a people leadership capacity - this is not an HR Business Partner role
Deep understanding of labor laws and compliance, with experience navigating regulatory requirements in multi-country environments
Strong command of HR technology platforms, with a track record of driving automation and self-service adoption
Demonstrated success in building and scaling shared services models that support growth, complexity, and global alignment
Exceptional people leadership and team development skills
Excellent communication, interpersonal, and organizational abilities
Adaptability and a proactive approach to addressing organizational needs
Proven ability to design and optimize processes that improve efficiency, reduce manual work, and enhance employee experience
Skilled in data-driven decision-making, using metrics and feedback to inform strategy and continuously improve service delivery
Excellent stakeholder management skills, with the ability to influence across functions and geographies
A mindset rooted in continuous improvement, service excellence, and operational rigor
Preferred
3+ years leading regional or multi-site teams in dynamic, fast-scaling organizations
Experience in manufacturing or industrial environments (ex. 80% of the population are production employees)
Experience with UKG's end-to-end HCM platform (UKG go-live in Q1 2026)
Benefits
A bonus and/or long-term incentive units may be provided as part of the compensation package
The full range of medical, financial, and/or other benefits
Company
Industrial Electric Mfg. (IEM)
Industrial Electric Mfg. is an electronic manufacturing company that provides electrical distribution equipment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Clayton Such
Chief Executive Officer
Warren (Jay) Potter
Interim Chief Financial Officer
Company data provided by crunchbase