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Rakuten International · 2 hours ago

Sr. HR Communications Specialist

Clark County, IL

Full-time

Hybrid

Mid, Senior Level

$66K/yr - $113K/yr

3+ years exp

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. They are seeking a highly organized and strategic Sr. HR Communications Specialist to enhance internal HR communications and manage communication initiatives across various HR functions, ensuring a cohesive employee experience.

E-CommerceInternetSoftwareVirtual Reality

Responsibilities

Develop and manage comprehensive communication plans for major HR initiatives, ensuring alignment with overall HR and company objectives

Act as the central point of contact for HR communication requests and projects, triaging needs, setting priorities, and allocating time effectively

Proactively identify opportunities for communication integration and synergy across different HR functions (e.g., connecting Performance Management with Businesses, HQ and ensuring consistent benefits messaging across all Rakuten International orgs)

Partner with various HR teams (e.g., Global Talent Management & Inclusion, Talent Acquisition, Total Rewards, Employee Engagement) to understand their communication needs and translate them into actionable project plans

Create and manage the annual HR editorial calendar

Project manage the communication aspects related to outcomes and initiatives stemming from the Organizational Health Survey (OHS) each year, ensuring progress is tracked and communicated effectively

Lead the coordination and seamless delivery of complex, cross-cutting HR communication initiatives that span multiple remits and business units

Ensure seamless coordination between overarching company programs and specific HR team remits, creating a unified narrative

Manage timelines, deliverables, and stakeholder expectations across a diverse portfolio of communication workstreams, from concept to execution

Serve as a Communications SME to HR leaders on communication strategy and best practices for project execution

Build strong relationships with the existing HR stakeholders leveraging their expertise in content creation while providing the strategic framework and project oversight

Facilitate regular communication and synchronization meetings with key stakeholders to track progress, identify roadblocks, and ensure successful delivery

Programmatically address branding and marketing communication needs for Talent Acquisition initiatives, including the summer intern program, campus recruiting and other bespoke events

Internal talent program promotion and engagement across various internal channels by developing and executing a communications strategy that maximize employee participation and impact

Collaborate with the Corporate Communication Media Manager to ensure consistent messaging and engagement around our employer brand values and initiatives across all internal and external platforms

Identify and address gaps in onboarding communications and work with relevant teams (e.g., Global Talent Management & Inclusion, HR Services) to optimize local-level onboarding messaging and experience to include pre-boarding, onboarding, and offboarding

One-pagers for candidates (benefits, L&D, DEI, perks by office, culture, etc.)

One-pagers for onboarding (pre and post hire)

Qualification

Strategic communicationsStakeholder managementProject managementHR communicationCommunication toolsOrganizational skillsWritten communicationVerbal communicationSelf-starterAttention to detail

Required

Bachelor's degree, or equivalent years of progressive experience, in Communications

3-5 years in project management, program management, or strategic communications, preferably within a large, complex organization

Proven ability to manage multiple, complex communication projects simultaneously in a fast-paced environment

Exceptional organizational skills with a keen eye for detail and the ability to connect disparate initiatives

Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely to diverse audiences

Demonstrated ability to influence stakeholders at all levels without direct authority

Experience with project management methodologies and tools (e.g., Monday, Jira, Trello, Smartsheets) is a plus

A strategic mindset with the ability to see the 'big picture' and identify opportunities for integration and improvement

Proactive, self-starter with a strong sense of ownership and accountability

Preferred

PMP or other project management certification

Strong understanding of HR functions and their communication needs (e.g., talent acquisition, total rewards, performance management, employee engagement)

Experience in a global organization, particularly with understanding regional communication nuances

Experience utilizing change management principles

Familiarity with marketing principles applied to internal communications