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ePlus inc. · 1 day ago

Sales Support Rep

Virginia, United States

Full-time

Onsite

Entry Level

$19.23/hr - $28.85/hr

1+ years exp

ePlus inc. is seeking a Sales Support Representative responsible for generating new business and managing existing customer relationships. The role includes administrative tasks related to the sales cycle and aims to develop skills for progression within the sales team.

Cloud ComputingData CenterInformation TechnologyIT ManagementSoftware

Responsibilities

Accurately place orders into the system from customer-issued PO’s

Follow-up on orders to ensure their successful delivery within customer expectations

Lead open order management, insuring that open orders are delivered to the customer expediently and accurately

Confirm that all invoicing activity is taking place in a timely and accurate manner

Take a proactive role with problem resolution at the customer and supplier levels

Learn about the programs available at our major vendor suppliers in order to source products via the most advantageous price to ePlus

Assist customers with Returns issues, order inquiries, and any other requests for information

Develop successful relationships with sales, vendors, and internal departments

Assist with quoting

Offer add-on opportunities to our customers such as warranty uplifts, service agreements, accessories, or supplies

Use proper decorum in all communications with customers both internal and external

Projects and additional responsibilities as needed or assigned

Qualification

Sales experienceCustomer service experienceIT industry knowledgeMicrosoft Office SuiteMultitaskCommunication skillsTeam player

Required

1+ years of sales or customer service experience

Knowledge of computers/networking and the IT industry as a whole

Excellent communication/phone skills is a must

Ability to prioritize and multi task is a must

Must be a team player with a positive attitude

Knowledge of Microsoft office suite of products is a must

Preferred

Bachelor's degree preferred

Benefits

401(k) eligibility

Employee stock purchase program

Various paid time off benefits, such as vacation, sick time, and personal leave

Company

ePlus inc.

Glassdoor3.6

ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure.

Founded in 1990

Herndon, Virginia, USA

1001-5000 employees