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JUSTIN Vineyards & Winery · 1 hour ago

Estate Wine Guide (Part-Time)

Paso Robles, CA

Part-time

Onsite

Entry Level

$16.50/hr - $17.50/hr

2+ years exp

JUSTIN Vineyards & Winery is an award-winning winery and fine dining establishment in Paso Robles, recognized for its sustainability practices and excellence in hospitality. They are seeking a Part-Time Estate Wine Guide to provide exceptional customer service, manage tasting experiences, and support the dining room operations.

Food and BeverageWine And Spirits

Responsibilities

Create and execute engaging, educational, and memorable positive guest experiences

Responsible for supporting all daily activities related to the Tasting Room operation such as general stocking and cleaning, tours, weekend lounge execution, outreach, and cooperation with all departments

Assist in the achievement of financial goals including:

Tasting Room and Wine Society Lounge wine sales

Tasting Room merchandise and food sales

Tour Program signups

Wine Society signup goals

Perform monitoring and stocking duties as assigned

Be timely and punctual with regards to scheduling requirements

Be prepared to help other departments as needed

Give tours as needed

Ensure that the tasting room is tidy at all times (e.g. re-fold t-shirts, etc. as necessary)

Assist in the development of a list of 50,000 non-club members to market to by coming up with innovative ideas to gather email addresses

Maintain clean and tidy work areas, including:

Tasting Room – all bar areas must be clear of unnecessary POS, flyers, etc

Tasting Room Office – the shared desk area must be clear and available for employees to use as necessary

Garage – keep clean and free of unnecessary items, ensure all back stock of shopping bags, merchandise, POS, etc. is organized and easy for staff to find

Warehouse – organization of the wine pallets must be done on a regular basis. Coordinate with a forklift certified employee and the inventory controller to ensure inventory is accessible, neat, and orderly

Resolve guest concerns/complaints using good judgment and tact. Elevate complaints to management when necessary

Complete the JUSTIN Educational Training program

Educate and inform oneself of all new JUSTIN releases as well as JUSTIN library wines, viticulture, and winemaking techniques

Attend all TRM monthly and weekly meetings