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Singleton Schreiber · 1 month ago

Case Management Systems Administrator

United States

Full-time

Remote

New Grad, Entry Level

$25/hr - $27/hr

Singleton Schreiber, LLP is a fast-paced, high-volume law firm seeking a Case Management Systems Administrator to enhance their client services team. The role focuses on maintaining data integrity and optimizing case management systems while providing user support and training to ensure efficient operations.

AdviceLaw EnforcementLegal

Responsibilities

Support the firm's Filevine Administrator in managing and optimizing the Filevine platform, ensuring it meets the needs of all practice areas

Administer and maintain other key software programs such as Everlaw for legal research and discovery, and Constant Contact for mass client communications

Monitor and enforce data entry standards to guarantee that all information entered into the system is accurate, consistent, and complete

Manage data migration tasks during transitions to new systems or when upgrading existing systems, ensuring data integrity throughout the process

Enforce policies and procedures to ensure that all users comply with the firm's policies regarding the use of the system

Configure the case management system to align with the specific needs of the firm's practice areas, including setting up customized workflows, templates, and reports

Assisting with creating Filevine Docs Assembly/Outlaw templates or DocGen templates

Assist with optimizing and maintaining access to Everlaw, Milana, and other platforms

Generate and analyze reports that provide insights into case progress, workload, deadlines, and other key metrics, supporting strategic decision-making by firm leadership

Assist attorneys, paralegals, and staff with any issues they encounter while using the case management system, including troubleshooting, resolving technical problems, and providing ongoing training to ensure efficient use of the system

Keep track of and follow up on pending internal requests in a timely manner, ensuring that all requests are addressed and resolved promptly

Maintain and update logs and reporting systems to accurately reflect the status of all new and existing clients

Follow instructions from supervising attorneys and adjust to changing priorities, ensuring that the case management system continues to meet the evolving needs of the firm

Qualification

FilevineEverlawData integrityMicrosoft SuiteAdobeMultitaskingCommunication skillsInterpersonal skills

Required

Must be detail oriented, organized, professional, reliable, and capable of multitasking and managing several time-critical projects under tight deadlines

Highly organized with excellent communication and interpersonal skills

Proficient in Adobe and Microsoft Suite products including: Word, Excel, OneNote, Outlook, PowerPoint