ViaPath Technologies · 2 hours ago
Supervisor, Tablet Repair
Grafton, OH
Full-time
Onsite
Senior Level
5+ years expViaPath Technologies is seeking a Tablet Repair Supervisor to join their team. The role involves supervising a team responsible for repairing and refurbishing Android tablet computers at the customer site in Grafton, Ohio, as well as providing on-the-job training and ensuring safety protocols are followed.
Management Information SystemsTelecommunications
Responsibilities
Supervise a team of incarcerated individuals responsible for repairing tablets in the production shop located on customer site
Provide on-the-job training to team members in the manufacturing, processing, and/or shipping of products
Ensure that the team members register and fulfill the training according to work processes as defined by United States Department of Labor (USDOL) Apprenticeship Program
Perform and supervise the set up and maintenance of equipment
Provide all applicable safety training to team members for assigned areas of supervision
Repair, re-qualification, and refurbishment of ViaPath Android tablet computers including testing, component replacement and configuration
Materials coordination to include handling and unpacking / packing of inbound and outbound tablet computers
Other duties as assigned
Qualification
Required
High School Diploma or GED required; Bachelor's degree preferred
Minimum of 5 years of experience in an industrial setting (e.g., production, repair warehouse/logistics facility, etc.) required, to include a minimum of 2 years of related technical experience (e.g., technical repair, tablet support, etc.)
Minimum of 3 years of management and/or leadership experience required
Proficient in Windows OS and MS Office Suite
Strong written and verbal communication skills
Strong organizational skills
Ability to work in a fast-paced environment and multi-task on work assignments while meeting competing deadlines
Ability to lead and motivate a team
Must be able to frequently lift and/or move up to 10 pounds and be able to work with team members to move equipment up to 50 lbs
Ability to follow production schedules and monitor quality of work
Ability to resolve operational problems
Ability to pass customer training requirements and implement processes and procedures following custody policy and procedure protocols
Preferred
Android experience preferred
Must be willing and able to travel up to 10% of the time
Benefits
Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
Flexible Time Off (FTO) – Including vacation and sick time
Company Holidays
Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.
Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.
Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.
Company
ViaPath Technologies
ViaPath Technologies provides communications and management technology services.
1001-5000 employees
H1B Sponsorship
ViaPath Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (4)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Deb Alderson
President & CEO
Recent News
2025-12-01
2025-10-23
Company data provided by crunchbase