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The People Concern · 1 month ago

Program Manager, Permanent Supportive Housing - Santa Monica

Santa Monica, CA

Full-time

Onsite

Mid, Senior Level

2+ years exp

The People Concern is one of Los Angeles County’s largest social services agencies, dedicated to providing integrated care for vulnerable populations. The Program Manager is responsible for overseeing the Intensive Case Management Services team, ensuring effective crisis management, service coordination, and compliance with funder standards.

Customer ServiceNon ProfitSocial

H1B Sponsor Likely

Responsibilities

Provides clinical and administrative supervision to Bachelor level Case Managers and Masters level Clinical Case Managers

Facilitates weekly team meetings and case consultation utilizing a trauma-informed care lens and harm reduction approach

Collaborates with The Housing Department team, DHS and community partners to develop creative interventions focused on improving the safety and well-being of our most marginalized clients

Assists with client crisis management which includes assessment for voluntary and involuntary psychiatric hospitalizations

Be available to respond to emergency calls and situations on a 24-hour basis with support from direct clinical supervisor and Housing Department Director

Ensure all documentation, charting and data collection is complete, timely and accurate through on-going audits of electronic data bases and chart reviews

In coordination with the Director, provide budgetary oversight of program administration and ensure program revenue and expenses are within the adopted annual budget

Responsible for hiring and staffing ICMS team and ensuring staff are adequately trained and abide by all policies and procedures

Ensure case managers are linking clients to appropriate services and utilizing a 'Whatever It Takes' approach. Case Managers will provide assistance with locating and securing housing, connection to community resources, government and state benefits, medical, mental health and substance use services

Assist in the screening, assessment, and enrollment of clients, including orientation to program policies, resources and goals

Provide support and containment to team in the event of client death and/or traumatic incident. Coordinate or provide debriefing when appropriate

Qualification

MSWMFTLPCPsyDSupervisory experienceTrauma-informed careCrisis managementChemical dependency knowledgeTeam building skillsTyping speed 30 WPMDetail orientedTime managementOrganizational skillsInterpersonal skillsProblem-solving skills

Required

MSW, MFT, LPC or PsyD who is registered with CA BBS (supervision hours are available for this position) preferred

Minimum of two years' full-time experience working with the homeless, preferably those living with mental illness and/or substance addictions

Able to provide direct supervision and management of assigned staff

Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills

Strong critical thinking, problem-solving, and team building skills

Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers

Able to learn quickly and work effectively with a wide range of constituencies and minimal supervision

Self-starter with the ability to stay ahead of the curve and thrive in a fast-paced work environment

Current, valid California Driver's with an acceptable driving record

Able to be on-call 24/7 with support from direct clinical supervisor and Housing Department Director

Preferred

LCSW or LMFT, or close to licensure

Two years' supervisory experience

Knowledge and experience in chemical dependency and substance abuse treatment

Minimum 30 WPM typing speed

Benefits

Medical

Vision

Dental

Life Insurance

403(b) Retirement plan

Employee Assistance Program (EAP)

Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

TELUS Health

Flexible Spending Account (FSA)

Basic Life / Accidental Death & Dismemberment (AD&D)

Voluntary Short- and Long-Term Disability

Voluntary Pet Insurance

Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

The People Concern University & Certificates

Corporate Discounts

Company

The People Concern

The People Concern is a provider of advocate for evidence based solutions for inherent in homelessness and domestic violence.

Founded in 2016

Los Angeles, California, USA

501-1000 employees

https://www.thepeopleconcern.org/

H1B Sponsorship

The People Concern has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2021 (1)