Visual Comfort & Co. · 11 hours ago
Credit and Collections Specialist
Visual Comfort & Co. is seeking a Credit and Collections Specialist responsible for managing a portfolio of business-to-business credit term accounts. The role involves ensuring customers maintain credit privileges, resolving account issues, and collaborating with various teams to address customer concerns.
Consumer GoodsE-CommerceLightingManufacturingRetail
Responsibilities
Manage assigned customer accounts to ensure they are maintaining established credit privileges
Perform audits and reconciliations, while resolving account issues
Collaborate with Customer, Sales, and internal operations, ensuring resolution of customer issues in a professional, respectful, and timely manner
Process and review account adjustments, small balance write offs, credit memos and refunds for assigned customer accounts
Resolve discrepancies which may result from short payments, product returns, pricing, or co-op, etc
Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems
Exhibit and adhere to the established Visual Comfort Company Values
Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule
Be fully present in the workplace to effectively collaborate and communicate amongst co-workers and teams
Qualification
Required
Associate's degree with specialization in Accounting, Finance, or Business
Two years of previous experience in Credit and Collections, or Accounts Receivables
Must be able to read, write, and speak English
Strong aptitude for and proficiency navigating systems and programs including Microsoft Word, Excel, and Outlook
Exceptional organizational and time management skills, with a strong attention to detail
Ability to prioritize and handle multiple tasks and changing priorities
Must demonstrate maturity in judgement, commitment, dependability, punctuality
Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
Demonstrate exceptional communication across all contact channels, including email, chat and phone
Equivalent combinations of education and experience will be considered for this role
Benefits
Competitive Medical, Dental and Vision Benefits
Company provided Life Insurance and Short-Term Disability
401(k) Employer Match
Generous Vacation and Paid Time Off Programs
Closed on all major holidays
Team Member discounts on Visual Comfort Products
Company
Visual Comfort & Co.
Visual Comfort & Co. is a consumer goods company offering lighting fixtures and portable lighting products.
Funding
Current Stage
Late StageTotal Funding
unknown2021-06-10Series Unknown
Recent News
2025-12-16
2025-12-08
2025-11-19
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