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Mastercard · 6 hours ago

Director, Technical Program Management

O'Fallon, MO

Full-time

Onsite

Lead/Staff

Mastercard is a global technology company in the payments industry. They are seeking a Director, Technical Program Management to drive customer experience strategies, manage complex programs, and lead cross-organizational efforts with confidence and clarity.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Operate with complete independence, addressing ambiguous areas and creating a sense of urgency for timely delivery

Identify and bridge gaps between regions, architectures, and organizations, setting a standard for others to follow

Manage escalations and potentially oversee the delivery portfolio for entire programs

Serve as the primary contact for projects, communicating confidently with senior leadership and transforming raw information into clear, concise updates

Provide accurate and timely information about project statuses to appropriate audiences and communicate complex issues and decisions effectively

Facilitate constructive dialogue to resolve discordant views and create predictable process paths for large or complex efforts

Streamline processes, drive continuous improvements, and educate the TPM and engineering community on best practices for agile processes and CI/CD delivery

Utilize expertise in scrum delivery to recognize and avoid prior failure patterns, ensuring effective team performance

Maintain a comprehensive understanding of business strategies, product domains, and evolving technologies, evaluating design strengths and weaknesses

Drive simplification in complex architectures and integrations to accelerate delivery, knowing when to seek additional technical guidance

Oversee execution across multiple teams and domains, create effective reporting mechanisms, assess and improve development processes and test plans

Build consensus, lead resolution of contentious issues, and deliver outcomes with limited guidance while embracing ambiguity to drive clarity and strategic execution

Define and measure success metrics, ensure focus on high-priority work across a product portfolio, and lead innovative experiments to enhance customer value

Qualification

Technical Program ManagementAgile ProcessesScrum DeliveryCI/CD PracticesComplex Problem SolvingCross-Organizational LeadershipConsensus BuildingContinuous ImprovementCommunication

Required

Demonstrated ability to operate independently, manage complex programs, and drive strategic execution

Strong expertise in scrum delivery, agile processes, and CI/CD practices

Proven track record in managing escalations, delivering large-scale projects, and leading cross-organizational efforts

Excellent communication skills with the ability to articulate complex issues and decisions clearly

Skilled in simplifying complex architectures and driving continuous improvements

Ability to build consensus, resolve contentious issues, and deliver results with minimal guidance

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)