George Mason University · 1 month ago
Communications and Student Relations Specialist
Fairfax, VA
Full-time
Onsite
Entry, Mid Level
2+ years expGeorge Mason University is a leading public research university located in Virginia. The Communications and Student Relations Specialist will serve as the main point of contact for students, managing communications and events related to undergraduate studies while fostering a supportive environment for student engagement.
Education
No H1B
Responsibilities
Creates and distribute a weekly CEC undergraduate newsletter
Designs, develops, and updates materials to promote CEC undergraduate programs and activities
Manages and promote events on the CEC website and other platforms, as needed
Maintains and updates websites related to the CEC Undergraduate Studies Office, CEC Undergraduate forms, and the CEC Peer Mentor Center
Coordinates and work strategically with the CEC Communications and External Relations team to deliver undergraduate announcements, recruitment content, and social media promotions to an expanded audience
Drafts communication pieces (e.g., memos, emails, letters, and fliers) for review and distribution by the Associate Dean
Coordinates the preparation of university-related publications; and
Coordinates the distribution and collection of CEC surveys, questionnaires, etc
Serves as first point of contact for calls, visitors, and general email inquiries. Independently assess the reason for contact and manage requests from prospective and current students seeking information. Resolves and/or directs all inquiries appropriately
Stays up to date on university and CEC academic policy and processes for student requests
Maintains a positive and inviting atmosphere for all visitors to the CEC Undergraduate Studies Office; and
Maintains bulletin boards, literature displays, and other repositories of materials related to undergraduate recruitment, programs, and advising
Develops and maintains a working relationship with staff across campus offering services to undergraduate students
Coordinates committee meetings, including scheduling, invitations, reminders, and meeting logistics
Coordinates CEC Undergraduate Research Celebration
Represents Undergraduate Studies Office in planning and execution of CEC Degree Celebrations
Assists Academic Affairs Coordinator in interviewing and selecting CEC Degree Celebration student speakers
Supports recruiting, orientation, and advising efforts as needed
Assists with event planning, communication, and day-of event activities
Provides oversight and mentoring for CEC Undergraduate Studies Office front office wage employees and student workers; and
Keeps an inventory of supplies and assist with ordering as needed
Qualification
Required
Bachelor's degree in higher education administration, communications, or a related field with typically two years of relevant experience in a higher education student services setting, or an equivalent combination of education and experience
Functional knowledge of federal student data privacy laws
Excellent interpersonal, verbal, and written communication skills
Excellent computer skills and aptitude to learn new software
Demonstrated design, layout, editing, and proofreading skills
Demonstrated organizational, time management, and problem solving skills
Skill in demonstrating flexibility when handling change or unexpected issues
Ability to handle data and personal issues with discretion and to maintain integrity in all communications
Ability to work with a diverse population
Ability to work both independently and as part of a team, demonstrate initiative, and maintain attention to detail
Preferred
Master's degree in higher education administration, communications, or a related field with experience in a higher education student services setting
Evidence of increasing responsibilities shown in work history
Experience and skill with Banner, Patriot Web, and Sales Force (Patriot Connect)
Knowledge of university resources
General knowledge of university policies and procedures
Ability to develop collaborative partnerships with staff across units
Ability to supervise and mentor staff and student workers
Benefits
A generous number of holidays
Tuition remission
Company
George Mason University
George Mason University is an innovative, entrepreneurial institution.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.68MKey Investors
National Safety CouncilNational Institute of Standards and TechnologyVirginia Innovation Partnership Corporation
2025-06-25Grant· $0.05M
2024-04-03Grant· $0.2M
2023-08-03Grant· $0.07M
Leadership Team
Bassam Haddad
Director, Middle East and Islamic Studies Program
Ellen Laipson
Director, International Security Program
Recent News
2025-11-15
American Institutes for Research
2025-11-05
Company data provided by crunchbase