Lumin Digital · 2 months ago
Sr. UX Product Manager
United States
Full-time
Remote
Senior Level
$170K/yr - $185K/yr
5+ years expLumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. The Senior UX Product Manager will serve as the product owner for the user experience, driving the strategy, prioritization, and delivery of platform-wide UX and accessibility initiatives, ensuring a cohesive and exceptional digital banking experience across products and clients.
Financial ServicesFinTechSaaSSoftware
Responsibilities
Own the end-to-end product lifecycle for the overall User Experience, from discovery and definition to delivery, launch, and optimization
Collaborate with cross-functional teams, including Engineering, UX, Marketing, and Sales, to define requirements and ensure successful execution
Partner with UX Leadership to develop and communicate a compelling UX and Accessibility vision and roadmap that aligns with company objectives, customer needs, and market trends
Drive initiatives that improve usability, design consistency, compliance (ADA/WCAG), and overall experience quality
Conduct market research, competitive analysis, and user research to identify and validate opportunities for new features and product improvements
Write clear user stories, acceptance criteria, and documentation that articulate problems, solutions, and desired outcomes
Lead sprint planning, feature kickoffs, and other agile ceremonies, ensuring alignment and managing delivery timelines
Track and evaluate product performance using key metrics such as adoption, engagement, satisfaction, and accessibility compliance
Serve as the voice of the user, advocating for seamless, inclusive, and impactful experiences across all touchpoints
Communicate product strategy, roadmap progress, and outcomes to stakeholders and executive leadership
Perform other duties as assigned
Qualification
Required
5–7 years of experience in product management, UX strategy, or a related field, including at least 3+ years of leading experience-focused initiatives within SaaS or FinTech products
Demonstrated success defining and delivering user experiences that drive measurable outcomes — such as adoption, engagement, and satisfaction — across complex, multi-feature products
Proven track record partnering closely with UX, Research, and Engineering to translate insights into product vision, roadmap priorities, and scalable experience patterns
Experience leading initiatives such as design systems, accessibility programs, journey mapping, or other cross-product UX alignment efforts
Familiarity with Agile methodologies and tools such as JIRA and Confluence; experience integrating UX milestones and validation activities into product development cycles
Strong strategic UX mindset with a deep understanding of user-centered design, product discovery, and experience strategy
Proven ability to connect research insights, business goals, and design execution into a cohesive product vision and roadmap
Serves as the go-to person for user experience quality within the product team, balancing user needs, technical feasibility, and business impact
Skilled in reviewing design concepts and providing actionable feedback on usability, flow, and interaction quality
Strong analytical and insight-driven decision-making skills, leveraging both qualitative and quantitative data to inform priorities and measure UX outcomes
Systems thinker with experience ensuring UX consistency, accessibility, and scalability across products and platforms
Clear and persuasive communicator, capable of engaging and aligning both technical and non-technical audiences
High degree of adaptability, ownership, and self-direction in a remote-first organization
Familiarity with enterprise-scale software or FinTech environments, especially those with complex user journeys and regulated requirements
Preferred
Bachelor's degree in Business, Product Design, Engineering, Human–Computer Interaction, or a related field preferred, or equivalent practical experience
Additional certifications in product management (e.g., CSPO, Pragmatic, AIPMM) are a plus
Company
Lumin Digital
Lumin Digital provides cloud-native digital banking solutions, helping financial institutions enhance user experience and engagement.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$260M2026-01-02Undisclosed· $25M
2025-03-26Undisclosed· $75M
2024-12-02Private Equity· $160M
Leadership Team
Jeff Chambers
Founder & CEO
Lisa Sutton
Chief Talent Officer
Recent News
2025-12-16
Company data provided by crunchbase