PayNearMe · 1 month ago
Senior Project Manager (Customer Success) - Remote
United States
Full-time
Remote
Senior Level
$135K/yr - $150K/yr
7+ years expPayNearMe is on a mission to simplify payment experiences through innovative technology. They are seeking an experienced Senior Project Manager for Customer Success to manage customer implementations, ensuring smooth and timely delivery of payment solutions by collaborating with various internal and external teams.
Financial ServicesFinTechMobile PaymentsPayments
Responsibilities
Developing and executing large complex projects from start to finish
Tenacity and empathy in dealing with people and projects
Communicating in a way that is clear and motivates teams to perform their best
Effectively translate requirements, timelines, risks and escalations between Engineers, Sales teams, and Customers
Be the hub of communication
Managing the team in meeting implementation goals on time
Leading external and internal stakeholder meetings
Identifying external or internal risks, and driving mitigation plans to project completion
Coordinating and driving issue escalation and resolution
Adjusting the plan due to changes in scope and/or schedule
Being an expert at anticipation
Qualification
Required
7+ years of Project Management or Customer Implementation experience
Excellent analytical and problem-solving skills
Very strong verbal and written organizational, presentation and communication skills
Unfazed by juggling multiple projects, scope changes and tight deadlines
Familiarity with the following: JIRA, Asana, Wrike or other project management tools
Familiarity with Confluence Wiki
Familiarity with Agile and Waterfall project methodologies
Familiarity with Scrum
Familiarity with Excel or Google Sheets
Independent and self-motivated
Preferred
Beneficial if you have previous experience working remotely
Benefits
Fast- paced and professional work culture
Stock options with standard startup vesting - 1 year cliff; 4 years total
$50 monthly communication expense stipend to go towards your phone/internet bill
$250 stipend to enhance your WFH setup
Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
Premium medical benefits including vision and dental (100% coverage for employees)
Company-sponsored life and disability insurance
Paid parental bonding leave
Paid sick leave, jury duty, bereavement
401k plan
Flexible Time Off (our team members typically take off ~3-4 weeks per year)
Volunteer Time Off
13 scheduled holidays
2x / year in-person team meet-ups (2-3 days, company paid)
Company
PayNearMe
PayNearMe provides a web and mobile-based cash payments platform designed to facilitate online purchases and bill payments.
201-500 employees
H1B Sponsorship
PayNearMe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (4)
Funding
Current Stage
Late StageTotal Funding
$168.2MKey Investors
AVPQueensland Investment CorporationGSV Ventures
2025-09-16Series E· $50M
2023-06-01Series D· $45M
2020-01-01Debt Financing· $12.5M
Leadership Team
Tim Murphy
VP, Head of Risk
Lee-Anne Farley
Chief People Officer
Recent News
Crowdfund Insider
2025-10-28
2025-10-23
Help Net Security
2025-10-20
Company data provided by crunchbase