Goodwill of the Olympics & Rainier Region · 1 month ago
Career Navigator - Longview
Goodwill of the Olympics & Rainier Region is dedicated to dismantling racism and advancing equity through education, job placement, and career pathway services. The Career Navigator will provide comprehensive case management services and individualized support to participants in the Senior Community Service Employment Program, focusing on empowering clients to achieve their personal and professional goals.
EducationNon ProfitRecruitingTraining
Responsibilities
Complete all Department of Labor (DOL) SCSEP enrollment requirements and maintain communication with potential SCSEP enrollee’s as they go through the enrollment process
Conduct thorough assessments of clients' needs, strengths, barriers, and goals
Collaborate with clients to develop individualized action plans that outline short-term and long-term objectives
Work closely with other GORR teams to coordinate services and share insights for improving overall program effectiveness
Build and maintain strong relationships with external service providers, businesses, government agencies, and community organizations
Facilitate/coordinate workshops and training sessions for clients on topics such as job readiness, financial literacy, communication skills, and personal development
Compile and submit required reports into the Grantee Performance Management System (GPMS) and into our GORR Caseworthy data management system
Participate in program evaluations and contribute to continuous quality improvement efforts
Coordinate with partnered employers/businesses to discuss work site agreements and ensure they understand their roles and responsibilities with SCSEP clients
Maintain strong connections with businesses regarding their on-the-job experience with interns, ensuring ongoing in person connection with interns on their work sites. Ensure processes are in place to support both the businesses and the interns regarding the program expectations and needs
Constantly look for new work experience opportunities, and ensure those opportunities align with the goals of participants
Ensure timecards are appropriately and timely filled out by interns to be entered into the GORR Lyric time management system
Provide case management and retention support to enrolled program participants, and other support as needed to maintain participant motivation and engagement
Complete intake activities to ascertain needs; determine eligibility, suitability, and orientation; and develop service strategies
Implement assessments, interpret results, and guide participants using Opportunity Accelerator model, connecting outcomes to targeted careers and educational pathways
Perform a variety of office and administrative duties including collection of participant data and accurate record keeping, case noting, plan creation, correspondence, report preparation, expense reconciliation, etc., in an accurate and timely manner. Includes grant activity reports
Participate in staff meetings, trainings, and workshops as required by grantors and/or to enhance professional development
Provide ongoing support and guidance to clients, monitoring progress toward goals and making necessary adjustments to action plans
Maintain accurate and up-to-date case files, documenting client interactions, service referrals, and out
Effectively utilize digital files and other records in accordance with grants requirements
Advocate on behalf of clients to ensure access to services, fair treatment, and opportunities
Offer emotional support and encouragement to clients, assisting them in building self-confidence and resilience
Provide resource navigation through career planning, development of career maps, and subsequent development plans
Identify and connect clients with appropriate community resources, services, and programs to address their specific needs (e.g., housing, employment, healthcare, education)
Assist clients in accessing government assistance programs, grants, and other financial support options
Provide the participant with needed job-related supports when SCSEP funds are available
Support the development of partner and business relationships
Market programs and opportunities to customers and community partners
Effectively build partnerships, collaborate, and serve as a program liaison with internal partners, including Goodwill department representatives from Retail, Workforce Development Services, and Human Resources
Qualification
Required
Experience in case management services and individualized support
Ability to conduct thorough assessments of clients' needs, strengths, barriers, and goals
Experience in developing individualized action plans
Strong relationship-building skills with external service providers, businesses, government agencies, and community organizations
Experience in facilitating workshops and training sessions on job readiness, financial literacy, communication skills, and personal development
Ability to compile and submit required reports into performance management systems
Experience in program evaluations and continuous quality improvement efforts
Ability to coordinate with partnered employers/businesses regarding work site agreements
Experience in maintaining connections with businesses regarding on-the-job experiences
Ability to identify new work experience opportunities that align with participant goals
Experience in providing case management and retention support to program participants
Ability to complete intake activities and develop service strategies
Experience in implementing assessments and guiding participants using the Opportunity Accelerator model
Ability to perform office and administrative duties including data collection, record keeping, and report preparation
Experience in participating in staff meetings, trainings, and workshops
Ability to provide ongoing support and guidance to clients
Experience in maintaining accurate and up-to-date case files
Ability to advocate on behalf of clients for access to services and fair treatment
Experience in providing emotional support and encouragement to clients
Ability to provide resource navigation through career planning and development
Experience in connecting clients with community resources and services
Ability to assist clients in accessing government assistance programs and financial support options
Experience in supporting the development of partner and business relationships
Ability to market programs and opportunities to customers and community partners
Company
Goodwill of the Olympics & Rainier Region
Goodwill's mission is to achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through education, job placement, and career pathway services.