Carrington Holding Company, LLC · 3 hours ago
Account Manager, I
United States
Full-time
Remote
Entry Level
$50K/yr - $55K/yr
1+ years expCarrington Holding Company, LLC is a provider of third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs. The Account Manager, I will support loan applications from Wholesale Loan Brokers and work closely with various departments to ensure timely funding and compliance throughout the loan process.
Financial ServicesReal Estate
Responsibilities
Functions as an additional point of contact and support between Broker Partners and the various departments and individuals within the company throughout the process of the loan; includes but not limited to Account Executive(s), Underwriting, Quality Control, Senior Account Manager and Funding
Secures required documentation needed to satisfy the conditions of the loan. Items include but are not limited to WVOE, transcripts, gift donor verifications, CPA verification, VOM/VOR verifications, SSA certification procurement, etc
Accurately reviews and understands documentation to ascertain if it will satisfy conditions
Function as back up to Account Manager(s) by monitoring incoming documents from Broker via email and web platform to ensure premium customer service is received
Proactively monitors and makes outbound calls on pipeline to ensure timely funding of loans
Meets with Account Managers regarding their pipelines and updates the Account Manager daily as to outstanding items
Informs the Account Manager and Account Executive about any discrepancies including but not limited to the title, appraisals, credit, employment, income and other related items in the loan file
Proactively updates loan data accurately
Ensures compliance deadlines are met with regards to pre-disclosures, approval letters, cancellations, NOIs and adverse actions
Proactively updates loan data accurately
Appropriately documents loan file as needed with communication to ensure all parties have a running history of events throughout the life of the loan
Responsible for excellent customer service to internal and external customers
Qualification
Required
Excellent computer skills and knowledge of Microsoft Office products
High attention to detail
Ability to maintain highly confidential information concerning loan applicants
Requires strong organizational skills and the ability to multitask
Ability to communicate effectively both verbally and in writing
Ability to prioritize workload, meet deadlines and handle detailed assignments
Strong customer service skills
Knowledge of RESPA/TILA regulations as it pertains to TRID or ability to learn
Prior customer service in an office environment required
Preferred
Prior experience of at least one year in the mortgage industry preferred
Experience working with NonQM, FHA, VA, USDA and Conventional loans preferred
Loan origination system experience, particularly E360 preferred
Benefits
Comprehensive healthcare plans for you and your family.
Discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.
Company
Carrington Holding Company, LLC
Carrington Holding Company, LLC is a financial service provider for mortgages, asset management, real estate.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aman Marwah, MBA
Division Chief Financial Officer
Melissa Witte
VP ESCROW ADMINISTRATION
Recent News
2025-11-04
2025-11-01
2024-04-26
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