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Global Relay · 1 month ago

Data Services Specialist

Vancouver, British Columbia, Canada

Full-time

Onsite

New Grad, Entry Level

CAD$45K/yr - CAD$60K/yr

Global Relay is a leading company in enterprise information archiving, offering innovative solutions for data management and compliance. The Data Services Specialist will support the Client Services team by facilitating data management requests and performing technical tasks to enhance daily operations.

EdiscoveryEnterprise Software

H1B Sponsor Likely

Responsibilities

Provide exceptional service to both external and internal customers while maintaining department SLAs

Transfer data across multiple environments

Configure internal systems accurately based on changing requirements

Perform CRM record maintenance and updates

Organize, analyze and validate processing reports

Create and update spreadsheets, documents and templates

Demonstrate ability to communicate effectively with both technical and non-technical individuals

Research and document technical information on an ad-hoc basis

Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies

Ability to meet strict deadlines

Repetitive work required

Qualification

Data managementTechnical troubleshootingMicrosoft OfficeCommunication skillsTime managementCustomer serviceInterpersonal skillsProblem-solvingAttention to detailAdaptability

Required

Post-secondary diploma/certificate, or relevant work experience

Technical/desktop troubleshooting skills, and computer proficiency required

Understands importance of quality control, information integrity, completeness and accuracy of data

Ability to write and speak English fluently, and possess excellent interpersonal and communication skills

Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)

Exceptional time-management, organizational, and prioritizing skills with great attention to detail

Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities

Ability and maturity to exercise tact and discretion, and be entrusted with confidential information

Good judgment to proactively and independently solve problems and make sound decisions

Goal oriented self-starter who can work independently and reliably with minimal supervision

Demonstrates technical aptitude and an appetite for continuous learning

Comfortable working under pressure in a fast-paced environment

Proven ability to handle challenging situations with integrity, empathy and sincerity

A friendly, 'can-do' attitude and customer focused approach

Benefits

Comprehensive extended health benefits program, including virtual healthcare and a wellness allowance

Annual allotted vacation days, which increase based on tenure

Paid sick days

Maternity/parental enhancement program

Bonus

RRSP contribution matching program

Subsidized meal program, courtesy of our talented in-house culinary team

Company

Global Relay

Glassdoor3.6

Global Relay offers compliance messaging and message management, including archiving, audit and e-discovery for the financial sector.

Founded in 1999

Vancouver, British Columbia, CAN

1001-5000 employees

http://www.globalrelay.com

H1B Sponsorship

Global Relay has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)