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Knix · 2 months ago

Store Manager

Windsor, ON

Full-time

Onsite

Mid, Senior Level

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. The Store Manager will lead and develop a team to create an inclusive environment for customers while driving business results and delivering exceptional customer experiences.

ApparelE-CommerceFashionLingerieWomen's

Responsibilities

Lead, and develop a team of Assistant Manager, Leads, and Associates

Create an inclusive environment for customers to explore the Knix product line in-store while driving business results

Actively listen to client needs and preferences, leading your team in delivering an exceptional customer experience

Coach and provide feedback to associates on maximizing sales while balancing service

Maintain operational excellence by training the team on cycle counting + inventory management best practices

Ensure team members maintain the visual standards of the store at all times

Support the Marketing initiatives with on-the-ground execution of logistics for special events

Support with the openings and operations of future stores and pop-ups for Knix

Creating a memorable employee experience through orientation, onboarding, and ongoing training + development

Qualification

Retail management experienceKPI managementTeam leadershipRecruitingDeveloping teamCommunity event planningOperational excellenceProblem solvingCustomer experience focus

Required

Previous experience in a retail management role leading a similar size team and/or store volume

Ability to lead your team to drive business results and deliver excellence in the customer experience

Proven experience recruiting, developing, and retaining a high performing team who consistently meet and exceed store KPIs

The ability to problem solve and exercise appropriate decision-making to produce optimal results

Open availability to ensure business needs are met including evenings, weekends, and holidays

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older

Ability to lift and handle packages weighing up to 25 lbs

Ability to move efficiently through the store for long periods of time and as needed for an entire shift

Preferred

Experience planning + executing community events both in-store and out-of-store is an asset

Benefits

Competitive Pay

Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions

A Parental Leave Top-Up Program up to 80% of your salary

Company GRSP Program that matches up to (3%) of your pay

A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work

Generous employee discounts that offer up to 50% on your favourite Knix products

Monthly, quarterly, and semi-annual awards and recognition and the opportunity to advance in your career - We are growing FAST