MCI · 6 months ago
Human Resources Administrator
MCI is one of the fastest-growing tech-enabled business services companies in the USA, delivering Customer Experience (CX) and Business Process Outsourcing (BPO) solutions. They are seeking a skilled Human Resource Administrator to collaborate with leadership, support HR processes, and enhance employee engagement.
Business Information Systems
Responsibilities
Provide general HR support in collaboration with operations teams
Partner with the Talent Acquisition Team to ensure smooth and accurate onboarding of new hires
Deliver high-level administrative and professional support
Draft and edit correspondence, reports, and other documents; gather and research information as needed
Align HR strategies with business goals and recommend improvements
Foster employee engagement through proactive and hands-on approaches
Stay responsive to evolving business needs and external economic factors
Champion innovative HR solutions and process enhancements
Support employee relations, retention, and recognition programs
Manage a high-volume workload and multiple priorities effectively
Demonstrate excellent organizational and interpersonal skills
Qualification
Required
Minimum 1 year of experience in HR administration
Some undergraduate education required
Strong interpersonal and communication skills
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Familiarity with training tools and techniques
Effective conflict resolution and time management skills
Strong presentation skills, both written and verbal
Ability to thrive in a fast-paced, professional environment
Skilled in planning, coordination, and adapting to various learning styles
Comfortable giving and receiving constructive feedback
Capable of prioritizing tasks and meeting deadlines efficiently
Preferred
Experience in military, government (local, state, or federal) settings
Background in contact center environments
Degree from an accredited two- or four-year college or university
SHRM-SCP or equivalent HR certification
Benefits
Paid Time Off
Medical
Dental
Vision
Life Insurance
Retirement
Company Cell Phone
Company Laptop
Advancement
Incentives & Rewards
Health Benefits
Retirement Savings
Disability Insurance
Life Insurance
Supplemental Insurance
Career Growth
Paid Training
Fun, Engaging Work Environment
Casual Dress Code
Company
MCI
MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.
Funding
Current Stage
Late StageTotal Funding
$4.16M2018-04-09Series Unknown· $4.16M
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