Phreesia · 2 months ago
Business Intelligence Specialist
Phreesia is dedicated to transforming healthcare experiences through their SaaS platform. The Business Intelligence Specialist will design, automate, and maintain operational systems to empower strategic decision-making and enhance efficiency within Provider Operations.
Health CareHospitalInformation TechnologyMedical
Responsibilities
Leverage AI and automation tools to eliminate manual processes, improve efficiency, and increase data quality and timeliness
Apply systems-thinking to map business processes, identify dependencies, and design solutions that operate reliably across data and workflow layers
Translate stakeholder requests into clear requirements and build automated, auditable workflows that minimize human intervention
Develop, enhance, and validate dashboards, reports, and automation outputs that support decision-making for Provider Operations
Maintain detailed documentation in Confluence, including process logic, change logs, and automation ownership details
Collaborate cross-functionally with Business Systems, Data Engineering, and Provider stakeholders to ensure alignment and consistent data flow
Proactively identify recurring work that can be simplified or eliminated through automation or process redesign
Qualification
Required
1–3 years of experience in Business Intelligence, RevOps, or Operations Analytics
Strong understanding of Salesforce reporting, dashboards, and data structures
Experience using AI and automation platforms (e.g., Power Automate, Copilot, ChatGPT, or comparable tools)
Demonstrated ability to translate ambiguous business problems into structured logic and scalable workflows
Familiarity with Power BI, Power Query (M), or other business intelligence tools
Strong analytical and problem-solving skills grounded in systems thinking and process design
Excellent written and verbal communication skills, with a focus on clear documentation and concise stakeholder updates
Salesforce experience is required
Demonstrated AI/automation Platform experience is required
Preferred
Basic proficiency in SQL, Excel, or scripting languages (Python, VBA, or Office Scripts)
Continuous-improvement mindset with curiosity to learn emerging AI capabilities and automation techniques
Benefits
Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
Top of market rewards: Competitive compensation
Take time when you need time: Flexible PTO + company holidays
Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
Care about your families: Generous top-up for parental leave benefits
Support personal development: Continuing education and professional certification reimbursement
Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
Giveback to community: Local in-person volunteer events, and give back programs to our communities.
Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
Opportunity to join an Employee Resource Group.
Company
Phreesia
Phreesia is a healthcare centre that provides automated patient check-in processes for personal health. It is a sub-organization of Phreesia.
H1B Sponsorship
Phreesia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (4)
2022 (7)
2021 (12)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$112.65MKey Investors
LLR PartnersAscension VenturesPolaris Partners
2019-07-18IPO
2017-11-08Series Unknown· $17M
2014-10-23Series Unknown· $30M
Recent News
HealthCareIT News
2025-12-30
The Motley Fool
2025-12-10
Company data provided by crunchbase