Keplr Vision · 1 month ago
Practice Manager I - 015
Edwardsville, IL
Full-time
Onsite
Entry, Mid Level
2+ years expKeplr Vision is focused on providing the best quality of care to patients, and they are seeking a Practice Manager I to oversee operations and staff. The role involves supervising a team, ensuring exceptional patient experiences, and managing practice profitability while upholding the company's core values.
Business DevelopmentHealth CareMedicalSupply Chain Management
Responsibilities
Supervising a team of Opticians, Technicians, Patient Care Coordinators, and other staff
Working closely with the Lead OD to ensure an exceptional patient experience
Conveys a customer-centric approach to customer service through leading staff performance, coaching, inspiring and developing staff to deliver unsurpassed Customer Service
Serving as a role model to their team
Work closely with ODs to ensure the highest standard of patient care and workflow efficiency
Demonstrates the highest level of Customer Service vision with all customers and patients
Monitors all aspects of practice operations, provides on-the-job-training and support to team members using all core philosophies
Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability
Recruits and selects high caliber talent
Ensure overall compliance relating to billing, staff behaviors, and HIPAA compliance
Performs duties related to product management, inventory management, and cost of goods
Performs consistent staff evaluations, conducts performance management, and delivers team trainings
Uphold Keplr Vision’s Core Values
Qualification
Required
Supervising a team of Opticians, Technicians, Patient Care Coordinators, and other staff
Working closely with the Lead OD to ensure an exceptional patient experience
Conveys a customer-centric approach to customer service through leading staff performance, coaching, inspiring and developing staff to deliver unsurpassed Customer Service
Serving as a role model to their team
Work closely with ODs to ensure the highest standard of patient care and workflow efficiency
Demonstrates the highest level of Customer Service vision with all customers and patients
Monitors all aspects of practice operations, provides on-the-job-training and support to team members using all core philosophies
Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability
Recruits and selects high caliber talent
Ensure overall compliance relating to billing, staff behaviors, and HIPAA compliance
Performs duties related to product management, inventory management, and cost of goods
Performs consistent staff evaluations, conducts performance management, and delivers team trainings
Uphold Keplr Vision's Core Values
Excellent customer service skills and personal presentation are critical to this role
Prefer optical experience and/or minimum of 2 years of retail management/supervisory experience
General understanding of operations, processes, and high level of business acumen
Excellent communication, organizational, leadership, and interpersonal skills
Ability to set, monitor and achieve productivity goals
Ability to problem solve, exercise sound judgment, and exhibit a high level of attention to detail
Understanding of optometric business processes and strategic development
Ability to handle and prioritize multiple tasks and meet required deadlines
Company
Keplr Vision
Keplr Vision provides business support & supply chain management services along with partnering options in the optometrist medical industry.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Folsom, CPA, CGMA
Chief Financial Officer
Brooke Miller-Jones
Talent Acquisition Partner
Company data provided by crunchbase