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Visual Comfort & Co. · 5 hours ago

Sales Associate

Timonium, MD

Full-time

Onsite

Mid Level

$65K/yr - $70K/yr

3+ years exp

Visual Comfort & Co. is an innovative company specializing in lighting, controls, and automated shading solutions. They are seeking a highly motivated Sales Associate who excels at providing exceptional client service and achieving sales targets across lighting and systems product categories, blending client showroom sales with technical project design.

Consumer GoodsE-CommerceLightingManufacturingRetail

No H1B

Responsibilities

Achieve and consistently surpass both individual and showroom sales objectives

Oversee all phases of the sales process from opportunity to invoice, prioritizing exceptional customer service

Effectively manage sales pipeline to maximize success by ensuring consistent follow-up and follow-through utilizing order entry software and various communication methods

Deliver expert design consultation and product recommendations to trade and retail clients

Provide guidance on lighting selections that foster enduring client relationships

Present compelling sales demonstrations featuring lighting, controls, and shading solutions

Utilize collaborative, design-driven sales strategies with SCOPE software to secure client commitment

Independently and through collaboration with the Business Development Specialist, develop and sustain relationships with architects, builders, interior designers, and homeowners

Identify client objectives and explain how our systems support their design goals

Work with project management to align deliverables with approved designs

Develop schematic and conceptual proposals utilizing SCOPE and related design software

Collaborate with Visual Comfort & Co Design Studio in the preparation of comprehensive documentation for design and engineering teams to facilitate the creation of construction documents and bills of materials (BOMs)

Respond to client inquiries, ensuring thorough understanding of proposed lighting and shading solutions

Maintain up-to-date knowledge of advancements in lighting technologies, control systems, and automated shading

Ensure the showroom consistently meets brand standards by being clean, well-presented, and organized to support sales objectives

Develop proficiency in utilizing the company’s order entry and operating systems

Independently manage showroom opening and closing procedures, including participation in a rotating Saturday schedule

Qualification

Retail sales experienceInterior design backgroundLighting specifications knowledgeMicrosoft Office SuiteCRM/ERP systemsProject management skillsTechnical documentation preparationCommunication skillsEmotional intelligenceOrganizational skills

Required

3+ years' experience in retail or showroom sales, ideally in luxury home furnishings, lighting, or building materials; 2+ years in retail lighting strongly preferred

Background in interior design, custom home building products, luxury furnishings, and/or lighting required

High School Diploma required: Bachelor's degree preferred

Proficient with Microsoft Office Suite; D365 knowledge preferred

Experienced with CRM/ERP systems for client management and project tracking

Project management skills, able to manage client expectations and timelines efficiently

Strong knowledge of product design, including interpreting floor plans and lighting layouts

Technical understanding of lighting specs (color temperature, CRI, lumens, dimming) and control systems (e.g., Lutron, Control4)

Able to build relationships with architects, builders, and designers; represent the brand at industry events

Proficient in preparing proposals, BOMs, and technical documentation

Excellent communication, emotional intelligence, and professionalism in client interactions

Organized, detail-oriented, able to handle multiple projects simultaneously

Stays up-to-date on lighting technologies and participates in ongoing training