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Citizens · 3 hours ago

Principal Data Analytics & Intelligence Specialist- Private Banking

Westwood, MA

Full-time

Hybrid

Senior Level, Lead/Staff

$140K/yr - $180K/yr

8+ years exp

Citizens is a customer-centric financial services company, and they are seeking a Principal Data Analytics & Intelligence Specialist for their Private Banking division. This role involves leading complex data management projects, developing advanced data strategies, and mentoring junior team members to enhance decision-making and insights for the Private Bank business.

BankingCredit CardsFinancial ServicesFinTechRetail

H1B Sponsor Likely

Responsibilities

Become the go-to SME on PB products and offerings, including: Deposits: structures, flows, pricing, and profitability, Consumer Loans: mortgages, personal lending, HELOCs, Commercial Lending: CRE, C&I, and relationship-based facilities, Specialty Lending: tailored UHNW financing, securities-backed lending

Understand data flows across PB, Wealth, and Commercial and how these intersect for unified relationship views

Define critical product and transactional data attributes to support reporting, analytics, and cross-business insights

Partner with business and analytics teams to define insights and intelligence needs for: Deposit performance and balance behaviors, Loan utilization, repayment trends, and risk drivers, Client and household profitability analysis, Cross-business opportunities with Wealth and Commercial, Work with analytics teams to design dashboards, KPIs, and predictive models that enable real-time decision-making

Collaborate with AI specialists to enable agentic AI capabilities for personalized recommendations and intelligent client engagement

Define data quality expectations and partner on validation processes to ensure accuracy and completeness

Work with data engineering to ensure PB data is accurately ingested, transformed, and unified in the PB data platform

Partner with the Wealth data team to align product, client, and household views across PB and Wealth domains

Actively engage with enterprise AI, analytics, and digital experience teams to enable PB-led innovation

Qualification

Data AnalyticsSQLPythonAI/ML AnalyticsTableauPower BIStakeholder EngagementData Quality ManagementData IntegrationProduct Knowledge

Required

8+ years of experience in Private / Consumer Banking, Commercial Banking, data and analytics

High level understanding of PB deposits, loans, and lending products

Experience translating business needs into analytical requirements and insight-driven solutions

Hands-on experience with data analysis tools (SQL, Python, R, Tableau, Power BI, etc.)

Familiarity with agentic AI concepts and its application to client intelligence and personalization

Strong stakeholder engagement skills; able to work across PB business, engineering, analytics, and enterprise teams

Bachelor's degree in Data Analytics, Computer Science, or a similar technical field

Preferred

Knowledge of core banking systems, loan origination platforms, and enterprise data platforms

Understanding of PB client segmentation, relationship-tiering, and cross-business interactions

Experience with AI/ML analytics pipelines and agent-based intelligence frameworks

Benefits

Comprehensive medical, dental and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees

https://www.citizensbank.com/

H1B Sponsorship

Citizens has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2020 (1)