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Capital One · 3 months ago

Manager, Platform Operations Risk Management

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$133K/yr - $152K/yr

4+ years exp

Capital One is a top 10 Bank seeking a Risk Manager for their Customer Servicing Strategy team. The role involves identifying and mitigating potential risks, collaborating with product and technology leaders, and ensuring alignment with the organization's risk appetite.

Financial Services

Comp. & Benefits

No H1B

Responsibilities

Platform Risk Subject Matter Expertise: Using a risk management lens, serve as a subject matter expert with technology platforms, ensuring the alignment of new features and enhancements with the organization's risk appetite, internal governance and tenant needs

Influence Technology Changes: Evaluate and influence technology changes and change management processes to effectively identify, assess, and communicate technology and compliance risks

Cross-Divisional Collaboration: Advance continued enhancements with extensive collaboration with both cross-functional stakeholders, including product, compliance, legal, information technology, and audit teams

Technology Change Risk Oversight: Identify and provide oversight of technology change risk, offering constructive challenge and providing strategic recommendations

Documentation and Reporting: Author and revise comprehensive documentation, including policies, procedures, and controls, and prepare assessments and reports for presentation to senior leadership and stakeholders

Qualification

Risk ManagementProcess ManagementProject ManagementTechnical Risk ManagementComplianceAuditAnalytical SkillsCollaborationDocumentationCommunicationLeadershipProblem SolvingAdaptabilityTeamworkStrategic ThinkingAttention to DetailTime Management

Required

High School Diploma, GED or equivalent certification

At least 4 years of Compliance, Legal, Audit, or first or second line Risk Management experience

At least 3 years of Project or Process Management experience

At least 3 years of experience supporting, partnering and interacting with internal business clients

Preferred

Bachelor's Degree

At least 3 years of Corporate Technical Risk Management experience

Professional certification within risk management and/or assurance: Certified Risk Management Professional, Certified Internal Auditor, Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)

PMP, Lean, Agile, Six Sigma or Business Process Management Certification

Artificial Intelligence Governance Professional (AIGP) Certification or equivalent

Certified Information Privacy Technologist (CIPT), Certified Information Privacy Professional (CIPP), and/or Certification Information Privacy Manager (CIPM) Certifications