La Senza · 2 months ago
Seasonal Sales Associate [MacArthur Glen]
Richmond, BC
Full-time
Onsite
New Grad, Entry Level
$17.40/hr - $17.40/hrLa Senza is seeking Seasonal Sales Associates to provide an exceptional branded customer experience that fosters loyalty and drives sales growth. The role involves building customer connections, processing transactions, and maintaining brand standards while ensuring a seamless shopping experience.
E-CommerceFashionLifestyleLingerie
Responsibilities
Focused on building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brand
Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyalty
Promote and display teamwork across all areas to ensure the customer’s journey is seamless
Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership
Understand, adhere to and reinforce brand standards
Reinforce all activities related to providing a safe working environment
Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions
Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards
Qualification
Required
Focused on building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brand
Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyalty
Promote and display teamwork across all areas to ensure the customer's journey is seamless
Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership
Understand, adhere to and reinforce brand standards
Reinforce all activities related to providing a safe working environment
Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions
Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards
Embraces the organization's mission
Meets defined availability criteria, including evenings, weekends and non-business hours
Ability to work as part of a team
A genuine desire to provide excellent customer service
Excellent listening, organization and follow through skills
Ability to connect with and relate to customers and build meaningful relationships
Preferred
Mandarin/Cantonese speaking an asset
Company
La Senza
Empowering women worldwide to feel sexy and confident every day with fashion lingerie.
Founded in 1990
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-13Acquired
Company data provided by crunchbase