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Digital Alchemy · 1 month ago

Senior Salesforce CRM Developer

United States

Full-time

Remote

Senior Level

5+ years exp

Digital Alchemy is a global Marketing Automation Services Provider, providing marketing services and technical support to various organizations. The Senior CRM Developer is responsible for designing, implementing, and maintaining CRM solutions that support business strategies and objectives, while also providing technical leadership and user support.

AdvertisingData ManagementDatabaseDigital MarketingInformation TechnologyMarketing

Responsibilities

Design and develop high-quality CRM applications and solutions

Customize existing CRM platforms (like Salesforce, Microsoft Dynamics, etc.) to meet specific business requirements

Integrate CRM systems with other enterprise systems (e.g., ERP, Marketing Automation) to ensure seamless data flow and functionality

Manage and ensure the integrity of CRM data

Develop strategies for data acquisition, migration, and maintenance

Provide technical support to CRM users and conduct training sessions to help staff effectively utilize the CRM system

Analyze business processes and user needs to design CRM solutions that improve customer engagement and business efficiency

Lead and manage CRM projects, including planning, resource allocation, and timeline management

Mentor junior developers and collaborate with cross-functional teams to ensure best practices in CRM development and implementation

Monitor CRM system performance, identify issues, and implement optimizations to improve efficiency and user experience

Keep abreast of the latest CRM technologies and trends to propose and implement innovative solutions

Qualification

Salesforce DevelopmentCRM PlatformsProgramming LanguagesData ManagementProcess AutomationREST/SOAP APIsMiddleware IntegrationAnalytical SkillsDebugging SkillsCommunication SkillsLeadership AbilitiesProblem Solving

Required

Bachelor's degree in Computer Science, Information Technology, or related field

5 years of experience in CRM development, with a proven track record of successful CRM implementation

Strong knowledge of CRM platforms (e.g., Salesforce, Microsoft Dynamics) and programming languages (e.g., Java, .NET, JavaScript)

Experience with database management, SQL, and data integration tools

Experience in Salesforce Development including APEX, Visualforce, APEX Triggers and Lightning

Having an experience in APEX Data loader and Force.com

Extensive experience in designing and implementing complex business processes using Process Builder and Flow to automate repetitive tasks and ensure data consistency

Configuring workflow rules to automate standard internal procedures to save time across the organization

Building integrations with external systems using RESTful and SOAP APIs to enable data exchange between Salesforce and other platforms

Excellent analytical and problem-solving skills

Strong communication and leadership abilities

Candidates who are Thai or currently residing in Thailand are preferable