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Clio · 1 day ago

Senior Product Manager, Billing and Licensing

Canada

Full-time

Remote

Mid, Senior Level

$152K/yr - $206K/yr

4+ years exp

Clio is a global leader transforming the legal experience for all by bettering the lives of legal professionals. They are seeking a highly motivated and technical Senior Product Manager to lead the development and evolution of their Billing and Licensing systems, ensuring alignment across various business stakeholders and enhancing customer experiences.

Artificial Intelligence (AI)CRMLegalLegal TechSoftware

Responsibilities

Develop and execute a product vision, strategy and roadmap for the Billing and Licensing teams, aligning with Clio's overarching business objectives and customer needs

You will need to understand our customer needs across the whole Clio product suite and then think deeply on how best to solve these issues

Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality product changes

Oversee the entire product lifecycle from ideation to launch

Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement

Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements

Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones

Qualification

Product managementTechnical product developmentStakeholder engagementUser researchData analysisEntrepreneurial experienceCollaborationCommunication skillsGrowth mindset

Required

Over 4 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms

Exceptional ability to build strong relationships across the business, drive constructive conversations, and land decisions in ambiguous situations

Experience building technical products

Strong business and metrics focus

Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience

Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams

Excellent communication skills with the ability to influence others and drive product initiatives forward

Growth mindset when it comes to process improvement and new technologies, especially AI

Preferred

Prior founder and entrepreneurial experience

Benefits

Top-tier health benefits, dental, and vision insurance

Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.

Flexible time off policy, with an encouraged 20 days off per year.

EAP benefits for you and household members, including counseling and online resources

401k matching and Child Education Savings

Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years